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Record-breaking Backlog Increases Improper Payments by Over $1B (Social Security)
Office of the Inspector General - SS Admin ^ | 8/8/2024 | Office of the Inspector General - SS Admin

Posted on 08/12/2024 8:30:04 AM PDT by bitt

Less Staff, Increased Workloads, Decreased Funding Led to Unprecedented Backlog FOR IMMEDIATE RELEASE

As a backlog of payment actions affecting Social Security beneficiaries continues to mount, so does a rise in the Agency’s improper payments. As of February 2024, SSA’s pending actions backlog reached an all-time high of 5.2 million pending actions, resulting in $1.1 billion in improper payments.

According to the report issued by its Inspector General, Reducing Processing Centers’ Pending Actions (022313), SSA’s performance measure is to reduce the number of pending actions at processing centers (PC), as the pending actions alone contribute to an increase in improper payments. However, SSA’s backlog and pending actions goal have increased since Fiscal Year (FY) 2018. While SSA met its goals in four of the last six fiscal years between FY 2018 through 2023, the Agency’s pending actions backlog increased by 44 percent from 3.2 to 4.6 million pending actions, during that same timeframe.

As the backlog grows, many processing center (PC) pending actions remain unresolved for long periods of time resulting in larger improper payments, including growing underpayments or increasing overpayments to beneficiaries.

SSA cited unexpected staff reductions, increased workloads, and less than expected overtime funding that would have been used to pay employees to process more PC pending actions, as explanation for the record-breaking backlog.

Although only falling short of meeting its annual goal in FYs 2019 and 2022, there was no overall reduction in PC pending actions for the last six fiscal years.

“Customer satisfaction has been an ongoing concern for SSA. This report continues to highlight the urgency for SSA to reach its pending actions performance goal and to ensure beneficiaries receive their proper payments as promptly as possible,” said Michelle Anderson, Assistant Inspector General for Audit serving as the Acting Inspector General for SSA.

The Office of the Inspector General made three recommendations to SSA to consider for its backlog reduction. SSA agreed with those recommendations.


TOPICS: Business/Economy; Culture/Society; Extended News; Government
KEYWORDS: backlog; gailennis; socialsecurity

1 posted on 08/12/2024 8:30:04 AM PDT by bitt
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To: null and void; aragorn; EnigmaticAnomaly; kalee; Kale; AZ .44 MAG; Baynative; bgill; bitt; ...

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2 posted on 08/12/2024 8:30:18 AM PDT by bitt (<img src=' 'width=30%>)
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To: bitt

Can they recruit some of those irs agents? I mean they’re done with me so........ 😳😂👍


3 posted on 08/12/2024 8:32:04 AM PDT by rktman (Destroy America from within? Check! WTH? Enlisted USN 1967 to end up with this💩? 🚫💉! 🇮🇱👍!)
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To: bitt
Less Staff, Increased Workloads, Decreased Funding Led to Unprecedented Backlog FOR IMMEDIATE RELEASE

More like Lazy staff, and political leadership - that's the reason for these government agencies failing at every turn.

4 posted on 08/12/2024 8:36:42 AM PDT by 1Old Pro
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To: All

As part of a 10-month investigation Scripps News uncovered that every year, thousands of migrant children disappear from their homes shortly after arriving in the U.S. But there is no clear local, state or federal government agency taking responsibility for searching for many of these missing ...Apr 2, 2024


This is so bogus-——the kids arent missing, they are loaned out, passed around to other migrants. to be used in lucrative scams to get tax dollars from S/S and hefty disability checks.

Vindictive Biden overturned Trump’s order to get the DNA of these so-called needy families, to make sure the kids are really theirs.

A common practice by these greedy illegals is getting a crooked doctor to say a kid’s autistic b/c they get hefty SS tax paid benefits every month for the kid.

The maximum possible disability benefit for autism in 2024 is $943 per month for SSI and about $3,822 per month for SSDI. These maximums apply regardless of what condition you have or whether you apply with one condition or multiple. The actual amount received depends on specific circumstances. (Dec 7, 2023)

Disability Living Allowance (DLA) is a key benefit for children under 16 living with disability, including autism. It is assessed according to care needs, and a diagnosis is not required to make a claim. DLA helps cover the extra costs of raising a child with a disability. (Jan 30, 2024)

And it’s a sure bet they invent their “family circumstances.”

Plus senior illegals are draining the system, collecting without working a day here, not having put a dime into the system.


5 posted on 08/12/2024 8:38:00 AM PDT by Liz
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To: bitt

They have also been incorrectly deducting Medicare payments from some of us. Took me all most a year to get my money back


6 posted on 08/12/2024 8:42:29 AM PDT by 11th_VA (All Borders Matter)
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To: rktman

How sweet…you think they’re “done with” you. If you have money in your pockets, they are never done with you.


7 posted on 08/12/2024 8:44:32 AM PDT by USAF1985 (Joe McCarthy is a hero...he was absolutely, 100% correct! (Let’s go Brandon!))
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To: bitt

Just another drop in the bucket for our embedded unconstitutional criminal corrupt ruling class.


8 posted on 08/12/2024 8:47:10 AM PDT by Manic_Episode (A government of the government, by the government, for the government)
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To: bitt

https://www.govexec.com/management/2021/07/biden-ousts-trump-holdovers-social-security-administration/183655/


9 posted on 08/12/2024 9:10:45 AM PDT by smokingfrog ( sleep with one eye open (<o> --- )
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To: USAF1985

They’re done with me if that’s the metric. At least until 4/16/2025. 😳😊👍


10 posted on 08/12/2024 9:11:41 AM PDT by rktman (Destroy America from within? Check! WTH? Enlisted USN 1967 to end up with this💩? 🚫💉! 🇮🇱👍!)
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To: smokingfrog

https://www.washingtonpost.com/documents/d7ae26dd-47e6-44be-a36a-b6bdc5b3cd62.pdf?itid=lk_inline_manual_2


11 posted on 08/12/2024 9:20:57 AM PDT by smokingfrog ( sleep with one eye open (<o> --- )
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To: bitt

Social Security, like The Veterans Benefits Administration, are trained to say “no” and force applicants to go through a tedious and time consuming process to gain benefits.

I don’t believe that Social Security mistakenly gave out money.

It was intentional and probably criminal.


12 posted on 08/12/2024 9:32:40 AM PDT by blueunicorn6 ("A crack shot and a good dancer” )
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To: 1Old Pro
Also, lower IQ staff.

I assume the federal workers of the 1930s to 1960s had a significantly higher average IQ than 21st century federal workers.

13 posted on 08/12/2024 9:37:38 AM PDT by Angelino97
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To: bitt
$37T (and counting) debt without blinking and all of a sudden we're supposed to think $1B is a lot of money?

1 billion is what part of 37 trillion?

A drop in a bucket the Atlantic.

14 posted on 08/12/2024 10:28:42 AM PDT by lewislynn (How)
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To: bitt

“improper payments” actually means “theft by government employees.”


15 posted on 08/12/2024 10:30:40 AM PDT by D_Idaho ("For we wrestle not against flesh and blood...")
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To: Liz; Eleutheria5

SS should crack down on fraud, but Dems are claiming that Trump’s ideas for cutting off fraudulent SS payments are the same as “ending Social Security.” Some seniors believe them. I told them that is a lie but they don’t believe me. Cutting down on fraud is good for everybody but the fraudsters but they are brainwashed.


16 posted on 08/12/2024 11:14:33 AM PDT by ding_dong_daddy_from_dumas (Re-imagine the media!)
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