Reduced and then eliminate human staff.
Person at fast food ordering kiosk putting their phone up to verify order and pay. Did not accept the new package meal deal offer. Wants to get the automated exit doors open and just leave.
https://www.youtube.com/watch?v=Mme2Aya_6Bc
The McDonald’s near me put ordering kiosks in. Ordering there is now a confusing mess, for me anyway. It was like programming a rocket to go to the Moon.
So no more McDonald’s for me. Which is actually a very good thing.