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'Just the beginning': SF Safeway, Target quietly removing this feature linked to retail theft
San Francisco Chronicle / SFGate.com ^ | Dec 8, 2023 | By Madeline Wells

Posted on 12/09/2023 11:48:52 PM PST by thecodont

San Francisco stores have quietly disabled self-checkout recently, indicating a trend in “defensive retailing” that may soon spread across the city. While innovative measures to prevent theft at Bay Area retailers have been well documented this year, the changes to self-checkout are a more recent development.

The Safeway at 1335 Webster St. in the Fillmore District closed down its self-checkout area a few months ago, an employee confirmed to SFGATE. Target on San Francisco’s Mission Street also has closed its self-checkout kiosks, rotating the screens backward to make them unusable to customers, SFGATE confirmed.

While Safeway and Target did not respond to SFGATE’s requests for comment on why these self-checkout stations are no longer available to customers, self-checkout stations have been linked to increased shoplifting at other retailers. Retail crime has become an outsize concern locally over the past few years. In September, Target blamed the closure of three Bay Area stores on theft and organized retail crime. In 2021, Safeway cut hours at its store in San Francisco’s Castro neighborhood due to increasing theft.

(Excerpt) Read more at sfgate.com ...


TOPICS: Business/Economy; Crime/Corruption; Culture/Society; US: California
KEYWORDS: anarchotyranny; california; crime; dystopia; lossprevention; retail; retailtheft; safeway; selfcheckout; theft
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To: thecodont
I don't know if Service Merchandise was nationwide, but I remember it when I was growing up. The store had one sample on a shelf, and a supply of order tickets. If you wanted to buy something, you took an order ticket with a price on it.

At the end of your shopping, you took the tickets to a counter, where an employee rang up the tickets and collected the total amount due. Then you waited for 5-30 minutes, depending on how big your order was and how busy the store was, and your stuff came out on a conveyor belt.

Another employee matched your receipt to the stuff, and you left the store. I can see the future of retail in the ghetto coming to that scenario, and as we import or cultivate more ghetto, the ghetto will be everywhere.

21 posted on 12/10/2023 5:37:27 AM PST by Bernard (We honor veterans who fought to keep this country from turning into what it now is. --Argus Hamilton)
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To: thecodont

Does Amazon still have zero-employee stores?

Name - Amazon Go, I think.


22 posted on 12/10/2023 5:41:24 AM PST by zeestephen (Trump "Lost" By 43,000 Votes - Spread Across Three States - GA, WI, AZ)
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To: thecodont

What a short sighted ignorant policy.


23 posted on 12/10/2023 5:42:22 AM PST by ImJustAnotherOkie
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To: cherry

Sounds like your area has not been Ghettoized by the Democrat Party yet.


24 posted on 12/10/2023 5:43:28 AM PST by Chgogal (Welcome to Fuhrer Biden's Weaponized Fascist Banana Republic! It's the road to hell)
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To: Bernard

I remember Service Merchandise. Detroit suburban area. Got a great deal on .22lr when they were closing the store. A friend and I bought all they had left. Approx. 25000 rounds between the 2 of us for about 10 cents on the dollar.


25 posted on 12/10/2023 6:00:46 AM PST by shooter223 (the government should fear the citizens......not the other way around)
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To: Bernard

I really liked that store.


26 posted on 12/10/2023 6:18:31 AM PST by ConservativeMind (Trump: Befuddling Democrats, Republicans, and the Media for the benefit of the US and all mankind.)
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To: thecodont

Inoperative measures to stop theft and looting, dont engage


27 posted on 12/10/2023 6:22:59 AM PST by ronnie raygun
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To: thecodont

I don’t have the guts to steal, but it’s easy to see how it’s done. Just pass the item over the scanner with the bar code facing away from it, thus pretending to scan it and keep moving on. Do it for a few high dollar items, pay and get out of the store.

I’ve watched the self checkout attendants at our local Walmart. Most of them watch customers like a hawk sizing up a mouse for the kill. Then others are too obsessed with their device just texting away or whatever they are doing. With the latter anyone could steal the store blind.

The companies that went to self checkout must have had real dumb management, thinking everyone is honest. They forget there are democrats out there.


28 posted on 12/10/2023 6:24:29 AM PST by redfreedom (Joseph Stalin: "It does not mater how anyone votes, how votes are counted is what matters.")
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To: CatOwner
I can confirm this statement. Went to Costco yesterday and started checking out. I was calmly taking one item at a time out of my cart, scanning it, and placing it on the weighing shelf next to the scanner. Next thing I know an employee steps up and offers to scan the rest of my cart. I let them but didn't see the need for them to do it.
29 posted on 12/10/2023 6:29:23 AM PST by ChuckHam
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To: thecodont
“Everyone does it” is not a defense. Taking what is not yours is WRONG, if you’re so poor you feel the need to steal their are many social programs that can help a person out in time if need, especially the ones where you work to earn your keep.

I understand that there are some who are helpless and cannot work and our society has systems in place to help those that unfortunate.
30 posted on 12/10/2023 6:36:22 AM PST by The Louiswu (Pray for Peace in the world.)
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To: zeestephen

They opened a few in the Soviet of Washington only to close most of them shortly after. I’m not sure how many are left.


31 posted on 12/10/2023 6:41:59 AM PST by bigfootbob (Arm Up and Live Free!)
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To: thecodont
“defensive retailing”

Coming soon:

Paper or Plastic...creep.

32 posted on 12/10/2023 7:03:33 AM PST by PLMerite ("They say that we were Cold Warriors. Yes, and a bloody good show, too." - Robert Conquest )
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To: Bernard

I still have a Crossman pellet gun that I bought at Service Merchandise 50 years ago


33 posted on 12/10/2023 7:04:57 AM PST by ChildOfThe60s ( If you can remember the 60s.....you weren't really there..)
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To: thecodont
quietly removing this feature linked to retail theft

Merchandise? 🤓

34 posted on 12/10/2023 7:05:32 AM PST by Deplorable American1776 (Guns don't kill people, LIBERALS DO!! Support the Second Amendment...)
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To: thecodont

Somehow I doubt this will help much. The videos I’ve seen show people brazenly filling up large bags with loot and muscling their way past store employees. It may deter the more timid shoplifters, but not the ones who (apparently) do it for a living.


35 posted on 12/10/2023 7:10:25 AM PST by rbg81
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To: redfreedom

The companies that went to self checkout must have had real dumb management, thinking everyone is honest. They forget there are democrats out there.


Well, they are saving on labor and eliminating longer lines. It may work in some areas, but not in others. The question is: do the cost savings outweigh the losses from theft?


36 posted on 12/10/2023 7:12:42 AM PST by rbg81
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To: Bernard

Service Merchandise was a great store. In Hartford, we had a store like that called H.B. Davis. In the 1970s, more merchandise were leaving the back door than the front door, so it closed. Catalog showrooms should make a comeback. Of course, you need to make sure the employees are honest.


37 posted on 12/10/2023 7:32:33 AM PST by Deplorable American1776 (Guns don't kill people, LIBERALS DO!! Support the Second Amendment...)
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To: b4me

Not even close to the reason. SelfCheck is so stores can not hire clerks — when the state mandates minimum wages.

Clerks are expensive, especially when benefits are considered. Machines are cheaper. And, since you can readily steal out thisaway in CaCaLand without prosecution, why spend extra money with clerks?

Crime is not punished (so integrity is not valued) and clerks are expensive (so hire a machine).

My practice is that if a real clerk is not available I drop the items I was intending to buy at the front and walk out. I DO NOT WORK THERE.


38 posted on 12/10/2023 7:51:40 AM PST by bobbo666 (Baizuo, )
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To: thecodont

self checkout = theft

Wow!!! Who knew??


39 posted on 12/10/2023 7:52:07 AM PST by bgill
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To: thecodont

When thieves simply load up a cart and roll it out the door, ending self checkout is a joke. The real thieves don’t waste their valuable thieving time by pretending to pay.


40 posted on 12/10/2023 7:57:40 AM PST by LizzieD
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