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Chase let an elderly customer wire more than $600,000 to an overseas scammer
Latimes ^ | 01/14/2022 | David Lazarus

Posted on 01/15/2022 8:09:36 AM PST by ChicagoConservative27

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To: ChicagoConservative27

I did a wire transfer of over $100K for a real estate deal.

The guy from the bank spent over 45 minutes with me, verifying the destination account, and asking me if anything was abnormal, and If this was what I was really trying to do.

He asked these type of questions about 10 times. It took a while, but I was encouraged that the bank cared, and that the money went to the correct place.


21 posted on 01/15/2022 8:27:17 AM PST by Scrambler Bob (My /s is more true than your /science (or you might mean /seance))
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To: ChicagoConservative27

My old company used to have special procedures for wires to specific countries. We’d have to call them, and ask them what is was for, whether they spoke to someone on the phone, and we then told them that if it’s a scam, we’re not liable, since they’re signing to have this money transferred. It made a few people rethink their wire plans, and we many people had “trusted contacts” in their family we could call for elderly clients in those situations.


22 posted on 01/15/2022 8:27:48 AM PST by aynrandfreak (Being a Democrat means never having to say you're sorry)
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To: ChicagoConservative27

In any case-we are in the phase where NEA failures are coming home to roost

MY bank would’t cash a check I made out to the guy who remodeled my kitchen. They were not used to seeing me make out checks that large so they called me


23 posted on 01/15/2022 8:28:07 AM PST by SMARTY (Republics decline into democracies & democracies degenerate into despotisms. Aristotle)
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To: ChicagoConservative27

speaking of scams:

A friend’s wife got an email saying her Norton AV was expiring and they were going the debit her account for $450.

So she calls. They bounce her around on hold for an hour. (building investment of her time)

Then they get on her computer to ‘help’ remove the software, and while there they bring up a ‘company webpage’ to refund her the $450. While she watches, they enter in $4500 and hit return.

“Oh no! Ma’am, I’ve screwed up and refunded you $4500. If I don’t fix this I’m going to lose my job! And, you’ve now got $4000 of my company’s money!”

You know what happens next. Fortunately, she sought advice and never sent the money, even though they called back and tried to lean on her... careful to never cross the line.


24 posted on 01/15/2022 8:30:28 AM PST by Not_Who_U_Think
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To: ChicagoConservative27

It’s your money. The most the bank can do is make sure it’s really you and this is really what you want to do with your money.


25 posted on 01/15/2022 8:32:18 AM PST by discostu (Like a dog being shown a card trick )
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To: ChicagoConservative27

So do we want banks not allowing people over a certain age to move money? What age would that be? Not sure what the bank did wrong.


26 posted on 01/15/2022 8:32:45 AM PST by stuck_in_new_orleans ( )
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To: DIRTYSECRET

“My solution: No business deals over $100 for old folks. Pass a law.”

Lay off the booze.


27 posted on 01/15/2022 8:33:43 AM PST by TexasGator (UF)
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To: ChicagoConservative27

““Chase told me they don’t question their clients,” Spanierman recalled. “But why not? What would it hurt for them to ask more questions and to do something?””

Do something? It is not the bank’s job to babysit their clients. If any babysitting is required that should be done by the family. It looks like the family is just trying to blame someone else for their failures.


28 posted on 01/15/2022 8:35:08 AM PST by plain talk
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To: Not_Who_U_Think

Another friend said confidently, “I paid $500 to have a company scan and secure my network, so I’m good.”

What network? You have two computers, a printer and a router. You have no ‘network’ to scan, but if you want to pay someone to run a public source scanner app on you machine, go ahead.


29 posted on 01/15/2022 8:39:08 AM PST by Not_Who_U_Think
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To: ChicagoConservative27

Several things here that could be improved.

1) Families with elders who have significant assets should setup a 2-step confirmation for large transactions. If the brokerages and banks want it for THEIR protection, so should YOU!

2) Banks & brokerages should make such 2-tiered authorizations readily available and PUBLICIZE said tools! A tool that exists but is not visible is not an answer.

3) Yes, a large bank like Chase may do large transfers routinely BUT NOT FROM an 81yo’s individual non-business account going out-of-country. I doubt if even Warren Buffett would do a transaction like this from a personal account!


30 posted on 01/15/2022 8:44:19 AM PST by SES1066 (quires )
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To: ChicagoConservative27
But what also raises my hackles is when banks turn a blind eye to such activity, authorizing money transfers when it should be obvious that something out of the ordinary is happening.

That's not the bank's responsibility or the bank's business - I do not want or need any bank questioning or delaying my decisions about my money. In this situation, the woman's adult children should have gotten a power-of-attorney for their mother, if she is no longer capable of making competent decisions.
31 posted on 01/15/2022 8:44:43 AM PST by AnotherUnixGeek
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To: ChicagoConservative27

In “the old days” when someone’s bank was not some giant corporation but more of a “local” bank, where the customers and bank employees knew each other by name, someone would have strongly questioned the old woman and spoken to her daughter.

Living in the age of the “impersonal” community, everyone is an island and has little personal knowledge or contact with either the business people they deal with or conversely the customers they deal with, and as “autonomous” individuals it is “rude” to dare question someone’s actions.

But I am sure when I was a small child my grandmother’s local bank would have strongly questioned such transactions from her and called my mom.


32 posted on 01/15/2022 8:45:02 AM PST by Wuli
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To: ChicagoConservative27

Paging Dr Phil.

Please pick up the white courtesy phone.


33 posted on 01/15/2022 8:45:49 AM PST by ridesthemiles
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To: Vermont Lt

IF they are buying or selling a home-—the transaction should have a TITLE COMPANY in the middle.


34 posted on 01/15/2022 8:47:29 AM PST by ridesthemiles
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Comment #35 Removed by Moderator

To: ChicagoConservative27
It's not the bank's money. Therefore none of their business what you do with it.

Being "elderly" is no excuse for the bank to tell you what you should or should not do.

BTW, what is the legal definition of "elderly"?

36 posted on 01/15/2022 8:49:16 AM PST by lewislynn (Fox news: the most irrelevant after the fact useless news source...Fake news? try NO news)
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To: ChicagoConservative27

Was it that large in a one lump sum? Or spread out in smaller amounts? I didn’t read the latimes not going to, site, but the excerpt doesn’t mention of it,was onemwire transfer or not.


37 posted on 01/15/2022 8:59:05 AM PST by Bob434
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To: ChicagoConservative27
Spanierman also said her mom’s memory has started to lapse, making it difficult at times for her to explain herself.

If that is the case and it was that obvious then why didn't Spanierman take over managing her mother's finances? Especially if she had been the victim of a smaller fraud the previous year?

38 posted on 01/15/2022 8:59:56 AM PST by DoodleDawg
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To: Rurudyne

Never trust a phone call from out of no where.


^ This I don’t even answer my phone.


39 posted on 01/15/2022 9:02:16 AM PST by VTenigma (The Democrat party is the party of the mathematically challenged )
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To: Bob434

Look it up yourself.

.


40 posted on 01/15/2022 9:02:24 AM PST by Mears
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