“It was 4000 gallons that spilled. That’s kind of a lot to spill with no one noticing”.
There was no culture of accountability because she obviously could not command sufficient respect for her admonitions, hard questions and punishments to be taken seriously.
Signs of classic leadership failure.
It’s fundamental to hold a high standard for yourself first, then everyone you wish to lead.
As evidenced by the greatest leadership film/study ever created...
https://en.wikipedia.org/wiki/Twelve_O%27Clock_High
Quite right Mariner. 12 O’clock High was so good the Coast Guard used it as a training film in Officer Candidate School.