I miss the days when bank tellers knew their customers by sight. No ID needed. No hassles. It takes me up to 45 minutes to deposit a $70 check. What’s my name. Spell it. Sign this. Drivers license. How do you spell it again? What’s your account number. No, we don’t show you have an account with us. You say you’ve banked here since you were a little kid but you’re not in our records. Wait and let me get a supervisor...
My bank handles things a little differently. No matter what question I have, they say: “We have an app. Have you used the app? The app will help you. Have you downloaded the app? You should use the app.”
I’ve told several people who work at the bank that their entire job seems to be to tell customers that customers are wasting there time coming to the bank, because the people who work at the bank can’t help them.
They don’t appreciate my point of view.
I think all banking falls under the DHS umbrella (in some form) these days.
Dunno.
I know someone who was working for a bank, checking out all the transactions (they were looking for illegal activity / terrorism funding).
Everything changed on 09/11/2001. /Captain Obvious