[aimhigh]

This suit is long overdue.

[Jeff Chandler]

I worked for them for a while. What a cluster.

[max americana]

I normally pay by the kiosk because I hate talking to their asshole staff at their retail locations. Funny. They add MORE fees when I use that stupid kiosk and when I went to a non-retail store and paid cash, it was JUST the price of the monthly. I’m joining in the lawsuit..

[Captain Peter Blood]

I remember when ATT was the only place you could get the IPhones and they charged at least an extra $25 a month for the privilege of having one.

[Nateman]

Another scam they have: advanced billing. They bill charges in advance for a whole month, but when it comes time for pro rated charges to favor the customers the system forgets. If you call and complain you will get it but ATT makes the money from those who don’t notice or complain.

[Gene Eric]

CNN is now ATT

[bethelgrad]

I was a loyal customer for years. Loved them until I tried leaving. Spent many long hours over a year trying to get them to stop charging me.

[steveo]

My Samsung 9 shows the 5G indicator even though Sammy sez the phone doesn’t support 5G. Legal crooks.

[bobcat62]

One of the best things I’ve done was to leave AT&T for T-Mobile.

[vette6387]

I was in the “fiber to the home” business 30 years ago, right after Judge Harold Greene broke up AT&T. And just look at what has happened! The RBOCS (The Regional Bell Operating Companies of which there were seven) which were taken away from AT&T by Greene’s MFJ (Modified Final Judgement), have bought and sold each other until Southwest Bell (Texas) came out the winner and bought up AT&T. So now the New AT&T has emerged, rescued by the strongest of its “children,” and SBC Communications has managed to create the biggest $hit company in the world. Poor-quality service, poor technology, the inability to provide any customer service, but they are focussed on one thing, getting your money! They will talk to you about your bill, but really nothing else!

[Retvet]

ATT hasn’t cared about their customers in decades.

[Don_Ret_USAF]

"BE Wear"! AT&T directv bill notice that in 2020 your equipment box will not pick up local stations. Upgrade at no cost to the genie. If up upgrade you will be signing for a 2 year contract and a monthly charge of over 30 dollars.But the flyer does not state that their is a contract for 2 years. To cancel they will hit you with 360 dollar cancellation FEE. Fought with them for over 3 hours about this. I loss the battle as Wife wants her Korean stations so I needed up keeping the service.

[TexasTransplant]

50% Operating from a Tower (Working Connection) 100% Bill EVERY TIME
PS... Sally in the PI and Jim in India were always helpful

[Wuli]

Abusing pricing when all the so-called surcharges and fees are included. They falsely pretend to continue offering a certain set billing rate, when all along they just add some of their own additional costs as special fees and surcharges.

A good dictator would force them to quit the fiction, and either up their “normal” billing rate openly, or eat costs they cannot recoup unless the billing rate is somehow increased.