The VA is, and may forever be, unwieldy. Major decisions pending. Then Shulkin got caught up in a minor “Travelgate” of his own doing. Revisions to Choice Program. Agent Orange Presumptives. Firepits. etal.
Which is utterly inexcusable. I don't even get it. I like travel, vacation travel, but business travel is not exactly the perk anyone thinks it is, unless you can figure out a way to abuse it and turn it into a perk, which is usually illegal or prejudicial to continued employment when someone else e.g. scrooge taxpayer or scrooge customer is paying the bill.
Worked for the VA through a contractor for the past five years. Contract expired yesterday and we weren’t being replaced. I can tell you the VA has some of the most dedicated and wonderful people you could meet and a whole bunch of incompetent dolts with entitlement mentalities. It will always be incompetent as long as the same folks (and their union) are at the government trough.