Happens to me all the time when I order from Amazon....
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The same thing occurs pretty frequently with the independent contractors that Amazon employs for its one day delivery program. Well get delivered on front porch status but the item wont show up until an hour or two later.
Im used to it and know that the couriers are doing it to meet their time quotas/standards. When I do see these folks, theyre ALWAYS hustling and working hard trying to earn a living. So I wouldnt dream of complaining about them for an hour or two delay.
I know what you mean. They usually are placed under impossible schedules and I would not think of complaining but the USPS will show that my Prime package has been delivered on time and then it shows up two to four days later. I don't recollect ever having a UPS or Fed Ex package delivered late.
The USPS is still working off their old operating procedures so they have to fudge the data to pretend they are doing well.
I remember quite a few years ago I had to send some signed documents from here in Virginia to my parents in Michigan. I was buying some land there and my parents were going to get it to the lawyer up there as it was needed ASAP. I sent them from the Post Office when it opened at 8AM and paid for next day service. They told me it would be there no later than noon the next day. The papers arrived three days later and when I went back to complain they just shrugged and told me they tried but things happen. Thank goodness things worked out but I was not a happy camper.