Seats align but not the bulkheads. More leg room on one side than the other.
Then she has a legitimate complaint.
Some of this is caused by the frequent flyer clubs.
The price of a first class seat is worth what, $80?
But the airlines charge hundreds and thousands more.
Very few people would pay that much more for a short flight.
But those first class seats are filled. They are filled by frequent flyers.
I certainly understand the airlines rewarding frequent fliers, but the fact is, for that particular flight, they paid coach fare for a first class seat.
That keeps the price of first class seats exorbitantly high.
Maybe those smart airline CEOs can figure this out.