I would have felt like saying “This is f$%*& McDonalds you are at. You think you dining at a 4 star restaurant here. Relax.”
I always special order. I’ve come to expect it is messed up 1/3 of the time.
I, of course, have never made an error. LOL
I figure, where humans are involved, errors happen.
With computers, they happen much, much, much faster. Especially if you told it the wrong thing...