Delta says they did not ‘overbook’.
The on-site manager says they did.
Someone is lying.......................
The on-site manager says they did.
Someone is lying.......................
It might not be overbooked but the issue came to light when the Delta gate agent saw on the computer that the seat was not taken. They then issued a ticket to a stand-by passenger. The ticketed passenger then boards the plane to see a one year old is using his seat.