I love my IPAD air two, but it will probably be the last apple device I own. Bought it two years ago, having some charging issues, it charges but not until doing a full reboot. Went through apple support, no help, go to Apple store, they can't fix IPAD's, they only work on software, but they will sell me the same piece for 350.00. Can't stand anything that is unrepairable.
Sorry to hear about that. I’ve been fortunate, no issues. I think they can replace the battery, right?