[oh8eleven]

I was at Smith-Corona and Kodak when they crashed ...
I was at Kodak too ... they got it two ways - losing the film war to Fuji, and the advent of digital photography.
Company responses were too little, too late (if at all) and pfffft they were gone.

[ctdonath2]

Kodak had a 5 year plan to handle the switch to digital.
Consumers switched in about 5 months.

The core mistake was thinking their customers were retailers (who just wanted the “buy film, drop off film, pick up prints” foot traffic, instead of the actual picture-takers who abandoned film.