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To: FreedomStar3028

I was quite amazed that Win 10 installed seamlessly on my 3 yr old laptop. Somebody told me that since Ballmer left, customer service is actually considered a virtue at Microsoft now?


6 posted on 01/27/2016 9:33:22 AM PST by nascarnation
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To: nascarnation

Ballmer was the worst thing that ever happened to Microsoft. Satya Nadella is the biggest reason Microsoft is relevant again.


8 posted on 01/27/2016 9:39:41 AM PST by rarestia (It's time to water the Tree of Liberty.)
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To: nascarnation

Somebody told me that since Ballmer left, customer service is actually considered a virtue at Microsoft now?

I can confirm this, from purely anecdotal evidence, one of the things I sincerely dislike about Windows 10 is it turns off my PC after 30 minutes in sleep mode.

I loved just hitting a space bar and boom, back in business.

I spent 20 minutes on the phone with a rep trying to get settings changed/fixed to where this doesn’t happen. After the rep having control of my machine for 10 minutes she basically concluded and admitted that it was a 10 “feature”.

Very unusual to get 20 minutes of a MS reps time without paying for it. Oh, should I say it used to be?


12 posted on 01/27/2016 9:54:11 AM PST by PittsburghAfterDark (The American media: We do what the Soviet media did without the guns to our head.)
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