Huh? Are you joking?
How could you know that their entire IT department needed to be fired for incompetence?
Because I deal with the products of Disney IT on a routine basis.
My favorite Facebook quote, when the entire Disney architecture collapsed during a routine rollout, “Let’s face it, if we did our jobs like Disney IT, we’d all be fired.” Amen.
The Magic Band rollout is hundreds of millions of dollars over budget, years behind schedule, and was designed to integrate and capitalize on all income streams, something it still fails spectacularly in doing.
Plus, it’s routine failures alienate hundreds of customers daily, and those customers need a phenomenal amount of service recovery.
And this has been going on for a few years now.