Disney went with the contract company they were using and had success with.
So. You’ve got a local company, in an area where there is already saturation for the kind of employees you need, suddenly expanding their contract exponentially.
Where are the Orlando IT workers familiar with theme park applications that didn’t already have jobs?
What happens when you sell 200 widgets a year and suddenly Walmart asks for a long term contract for you to make 10,000? That is essentially what happened.
That still sounds weird. The firm was being asked to swallow an order of magnitude more of Disney’s work. No gradual growth plan there, a lot of room for it to all go south.