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To: Swordmaker

We get a camera ready ad from an ad service in PDF format. The mac would not open it. Send the file to IT guy that handles PC’s in the department as ask him to open it and work it. He does, sends it back and it works.

You guys can talk all you want about how great the Macs are but they were nothing but frustration in our department. When the department went to all PC all those problems went away with no discernible difference in ad print quality.

None of you Mac devotees has explained why a more expensive machine is better other than to simply say they are and to resort to “you just don’t know what you are talking about.”

The objective is to get the ads processed (100 or so a night) and meet deadline. Whatever gets that done best is best. The nuance about it being infinitesimally better (and I don’t concede that point) is pointless when weighing the objective. Bottom line, Macs gone, productivity improved. That’s our departments experience (and yes we still have artists in the department complaining the Macs are gone).


75 posted on 10/31/2014 11:25:04 AM PDT by gunsequalfreedom (Conservative is not a label of convenience. It is a guide to your actions.)
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To: gunsequalfreedom
We get a camera ready ad from an ad service in PDF format. The mac would not open it. Send the file to IT guy that handles PC’s in the department as ask him to open it and work it. He does, sends it back and it works.

The Mac wouldn't open a PDF????? I find that hard to believe. That simply does not make sense. I have never run into a PDF that I could not open on a modern Mac. Again, an OS X Mac uses Display PDF for its screen. . . and creating a PDF on a Mac does not even require Adobe Acrobat. . . it's a function of the operating system, built in.

That’s our departments experience (and yes we still have artists in the department complaining the Macs are gone).

The reason they are complaining is that THEIR productivity has suffered. We know that happens. Your claims fly in the face of our experience. ALL of your problems obviously stemmed from an incompetent IT department.

76 posted on 10/31/2014 12:32:55 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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To: gunsequalfreedom

You still have not told me when ALL of this happened. . . nor have you said what vintage Mac you were using. I’ve asked you and you dodge the questions. Your statements show you have no experience with modern Macs at all.


77 posted on 10/31/2014 12:37:50 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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To: gunsequalfreedom; Sir_Ed
Oh, one other thing, I have seen malicious IT departments where Windows bigots deliberately sabotaged the working of Macs in their networks so they could recommend getting rid of them. They often refused to keep them up-to-date, install fonts, etc., claiming they were difficult to handle, when the opposite is true.

Similarly, one of the reasons Steve Jobs had Apple opened their own stores was the deliberate down selling of Macs in general computer stores such as Comp USA and Circuit City. Often the Macs would be deliberately unplugged or sabotaged so as to not work by Windows bigots. Many times the keyboards would not be connected, mouses missing, and the displays never dusted to make them look shabby. They were often shoved to the back of the store by Windows centric managers. Anti-Mac customers played their part too, sabotaging the operating systems on the computers.

One of the ways the Windows Bigots DID sabotage the Macs in a network was to make sure the fonts did not match. I REALLY suspect that was the case in your workplace because it is such a egregiously wrong example when I KNOW it simply does not happen as you describe. It sounds like enemy action to me.

Other examples are Windows bigots deliberately designing websites to exclude non-Windows computers from even connecting. I found that the case is some very prominent companies, including, in the past, Wells Fargo Bank, Chevron Credit Card, and Blue Shield of California . . . and I went straight to the top, the CEO to make them change. The CEOs were, to a man, unaware their IT departments were excluding a large percentage of their CUSTOMERS.

Several years ago, when I called the IT department at a large health insurance carrier for one of my employees, after she told me she could not register from her Mac, and then I failed and was shunted to a screen that said "You must be using a Windows Computer using Internet Explorer to access this Website." She had to log on to select a doctor on our company's new health care plan. I called the website help line and after going through several know-nothing help desks, I was connected to their head of their IT department said it was MY fault for "buying a TOY computer," and he had no plans for making their website available for "TOYS" and "if you want to get anything done on the Internet, you need to buy a REAL computer!"

This was when OS X Macs had just gone over 25% of consumer computers in California!

I then went on line and found the executive offices of the company in San Francisco and called and spoke to the CEO of the Insurance Company. He was shocked that consumers could not log onto his company's website. He transferred me to the VP of Customer Relations, a nice woman named Samantha (Can't recall her last name). . . she too was AGHAST that their customers could not even log onto their website from a Mac!

It turned out that the company had Macs in their Executive Suite. . . and VP Samantha kept me on the line while she attempted to register on their consumer website and got the same window I got saying "You must be using a Windows Computer with Internet Explorer" to use this website. She was audibly upset. She said to me, "Why have I not received any complaints on my desk about this. I review every complaint that comes through? The IT department has to pass on complaints for review." I said, "Obviously they aren't. Mac users are not ones to not complain when they can't use something like a website. I had trouble finding out how to get to your corporate offices. The only numbers on your website connect are filtered through the same IT people. You ask to get connected further, you get disconnected. I won't give up."

She then called the IT help desk with the same "know-nothings" and then, pretending to be a consumer trying to connect with a Mac, got connected to the same IT director I had been finally connected with and was also insulted about buying a toy computer and informed that HER company had no plans to ever support the Apple platform. She then asked to be connected to someone who could address that policy and he hung up on her! Guess who was minus HIS JOB that day????

With both Chevron and Wells Fargo, i had been using their websites with no problem. Then they hired new IT department managers who redesigned their websites using Microosoft products and suddenly they would not work with Macs. Calling tech support got similar answers to those given by the tech support at the Insurance Company. . . and that they would not support a "non-mainstream computer." At least they were not insulting about it, but they did suggest buying another computer to use their sites. Again, I went directly to the top, one with emails and one on the phone.

My standard questions for the CEOs I contacted in the past is "Are you in the business of selling 'X' or in promoting Microsoft products?"

With both, within two weeks, Macs were working fine again. . . and there were new names on their organizational charts for IT. I am sick and tired of the MSCE pukes who only know Microsoft products and think they have to use only their products and prevent others from using anything else.

Oh, one site I have not been able to make any headway on is the State of California's State Disbursement Unit. It is the organization that collects garnisheed wages from employers for child support. One of our employees has to pay part of his wages in a garnishee. The website claims it will work with a OS X Mac and Safari, but it will not. For the last three years, since they rewrote their previous amateurishly designed "Ransom note page," trying to log on with a simple name and password to pay the garnishee on line ALWAYS returns to the same page. However, it WILL work with Mac FireFox.

The State of California's webmaster refuses to take complaints about the website, instead telling a complainers to contact their County Child Welfare Offices about any complaints. . . who tell you they have NOTHING to do with the website and refer you to the Website phone number that refers you to the counties. Circle jerk. I have complained every three months to Governor Moonbeam Brown to do something about this. . . citing the now 30% of California consumers who may need to use this website and have yet to receive a response. It is the ONLY California website that will not work with Macs.

81 posted on 10/31/2014 2:01:56 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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