What, his pre-paid credit card expired?!
Notice from credit card company:
We now require a new more secure password. Click to enter new password.
Password must be 37-54 digits and use at least 6 small letters, 6 capital letters, six numbers, and 6 different keyboard top line symbols. You may not use two consecutive characters from any of the four types of characters, and any character may not be used more than once in your new password.
Good luck. Thank you for your loyalty.