Because the order to do it CAME DOWN “the chain”.
Why would you send a complaint back “up the chain” -
“hey, I’m doing what you told me to do!”
Because the order to do it CAME DOWN the chain.
Why would you send a complaint back up the chain -
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EXCELLENT POST!!!!!! You nailed it.
Hmmm .... Is that the same reason WH staff did not inform 0?