Somebody tell me that a ranking officer (Colonel or better) directly and immediately visits the parents and spouses.
The President is a friggin’ idiot, and everyone knows it. But if the ONLY thanks the family gets from the Whitehouse is a form letter, then that’s normal for a guy who totally disrespects the military.
The USMC always, ALWAYS, does personal casualty calls. The have back-up CAOs for the back-ups for the back-ups. This is something that has always been important to the USMC family.
According to the article at the link, the Marine Corps went above and beyond, with the first of many letters from high ranking officials dated the day of the Marines death.
That is generally the way it’s done. Not sure if its a Col. But an officer and a clergy go to the home as soon as possible.
I know the letter from the President is a form letter, but he could at least sign them. My God, there are not that many. He could do it between bong hits.