It couldn’t have anything to do with ignoring Thanksgiving in ‘10 and recognizing a muslim holiday instead. I told the manager that I would not shop there again because of that.
Not to mention they have a massive number of employees in each store who don’t have time to serve you.
Thanks, I don’t need to......I could have written that article in 5 lines. Best Buy is done; but, I think it’ll sort of hang on, in a ghostly fashion, for 3 to 5 years more. Sears/K-Mart are done as well; just sinking faster.
I don’t know how else to describe it, but it just annoys me to shop at a Best Buy. Most of the employees are near useless.
People are turning more and more toward shopping on-line, especially as they see how easy and convenient - - and quick - - shopping that way has become. Smart investors should be looking at on-line retailers as well as companies that facilitate the delivery of merchandise.
Before it closes be sure to prank them!
http://improveverywhere.com/2006/04/23/best-buy/
All electronics retailers head for the exits sooner or later.
Before Circuit City went under, Kelly and Cohen, Sun TV, Silo, Service Merchandise, etc.
The only anchors in the business seem to be Sears and Radio Shack, everyone else is expendable.
Something about this entire line that makes it very difficult for companies to stay, no matter how big they are.
Two words - Amazon Prime.
Also it doesn’t help that as others have pointed out it’s not any fun to go there and also they couldn’t have a bigger disconnect between their name and what actually goes on in their stores. “Best Buy” my Aunt Fanny.
Best Buy sucks!! It’s a sales pitch from the time you step in the store till when you pay. Even the cashier is trying to sell you a “extended service plan.” I went there about ten years ago and never went back. A most unpleasant shopping experience.
In a rare defense of Brick and Mortar stores...:
How many of us are guilty of wasting sales staff time “researching” a product, only to leave the store empty handed and purchase on-line.
I’ll admit to going to stores to learn, touch, and feel, but I ALWAYS decline offers to assist, when I know I’m buying on-line.
To be honest, in the past, when I was interested in buying a product, I would always got to the Best Buy in my neighborhood which had a very attentive staff. I would get the lowdown on the product- and then I’d buy it online cheaper and with no sales tax. I believe the sales tax advantage is now gone, but I’d probably still buy online.
Too bad. On black Friday I bought my daughter’s Kindle Fire, my wife’s Samsung Galaxy tablet, my son’s cell phone, my other son’s Martin guitar, and my Lenovo laptop there. Was in and out in under an hour and got pretty good deals on everything I bought....
I understand the words, yet they make no sense.
I'd rather read the reviews of many people who've owned the product than rely on some kid who's trying to strong arm me into some useless warranty.
I had the same experience when I went there to buy DVDs for gifts. They didn't have what I wanted, but I couldn't get the saleswoman to leave me alone.
I finally told her: I have Verizon FIOS, and I'm staying with them. I'm not interested in anything else. She finally got the hint.
The next time it happens, I'm going to tell the manager that I didn't come into the store to be bugged by a DirecTV salesman.
I purchased an “as-is” display model stove from them a few years ago. They dropped it off the tailgate onto the concrete while loading it on the truck. The glass top shattered and it had a huge dent in the side. The employees that dropped it had the nerve to laugh and tell me that it’s mine now as they walked back into the store, leaving the stove turned on its side on the ground.
I have never shopped at Best Buy since.
All you have to do is compare the business model at BB vs how it was say, 10 years ago, with the how other retailers like McDonalds have innovated and changed.
BB is going the way of the Sears catalog.
Seems like the corporate franchise stores are bending over backward to tailor their “shopping experience” to the atheists, hoplophobes, and sexually confused and are willing to alienate everyone else to do it.
Because the sales-people think they're uber-geeks but actually possess the same tech savvy as toe jam? Because they surreptitiously sign customers up for their ripoff extended warranties after they've repeatedly declined the high pressure push for the actuarially fraudulent scam? Because they add software to computers you purchase without your knowledge then give you the choice at the register to either pay for what you DIDN'T ask for, or wait to have them remove it? Because the terrestrial entrance to the netherworld is in their lunchroom?
Although, come to think of it, yeah, the "gradually" part does baffle me.
I will miss Best Buy when they go under.