Not always. I work I a busy hospital where I need to contact colleagues all day long. Choice one is to page them, then sit at the phone for 5 minutes while I wait for a call back. Choice 2 is to call their cell. About 80% of the time they will be with a payment and unable to answer. By the time they listen to voicemail and call me back, I will be with a patient and unable to respond. Choice 3 is to send a text message they can look at and reply in a similar fashion at the first convenient moment. Guess which method of communication gets used where I work?
BTW none of my colleagues are stunted or incapable of writing
Sorry. Autocorrect translated patient to payment. My bad! I need to learn better typing skills on the ipad
This may sound like a subtle difference here, but how is texting any more effective in your situation than e-mail?