Delta is HORRIBLE. I stopped flying them long ago. No one should fly that junk airline.
>>Delta is HORRIBLE. I stopped flying them long ago. No one should fly that junk airline.<<
Newsflash: They all suck! :)
My experience with Delta was a good one. My husband and I booked on a 30 day ticket to Baltimore as he had surgery at Johns Hopkins. As the result of complications following surgery, his hospital stay was extended an additional week and his doctor recommended that we postpone our return flight to Idaho beyond the 30 day ticket, and upgrade to first class if possible.
As we both had accumulated sufficient miles for an upgrade to first, I called Delta, but was told that our ticket designation didn’t allow for an upgrade. I asked to speak to a supervisor and were given a “medical waiver” as she put it. And she even put us in the first row so as to give us additional legroom.
Delta is ìncompetent and staffed by disfunctionals. United is criminal and arrogant.