Posted on 04/08/2010 8:46:15 AM PDT by jazusamo
In 1982, Tylenol faced a potentially lethal brand crisis. Someone tampered with its packaging in a number of Chicago retail locations, randomly lacing the pain relief capsules with cyanide. Fear and chaos ensued. Seven people died, and the well known product risked commercial extinction.
Fortunately, the company slowly clawed its way back from the abyss through a combination of smart repackaging and crisis communications.
Democrats now face a brand crisis of their own -- not with self-identified partisans, but with independents and swing voters that helped elect a congressional majority in 2006 and Barack Obama in 2008.
This shift is evident in polling. A Rasmussen survey in November of 2008 found voters trusted the Democratic Party on 9 out of 10 issues (and tied on one -- national security). About sixteen months later, the most recent Rasmussen poll shows almost a complete reversal, with Republicans now trusted on 9 out of the 10 same issues.
The locus of political pain has shifted in America from Republicans to Democrats. After Barack Obama won the White House and his party expanded its numbers in Congress, talk abounded about permanent majorities and an FDR-like juggernaut in Congress.
To their credit, Democrats exercised party discipline and legislative prowess in passing legislation like the stimulus bill and health care reform. But their tactics and policies also created anger and mobilization among political opponents.
What happened? Are the Tylenol killers at it again, this time tampering with the Democrats packaging?
Last week on Pollster.com, political scientist Brendan Nyhan posted a short analysis of some political brand trends over the last year, which reinforces the Rasmussen data titled, The Disappearing Democratic Brand Advantage. Looking at the differences between the parties net favorable/unfavorable ratings, Nyhan writes that since last October, the difference in net positive numbers between the parties has closed from 27 points (favoring the Democrats) to 6. And while Nyhans not in the camp expecting a 1994-like blowout in November, he writes, [T]he Democratic valence advantage that might have helped prevent such an outcome has evaporated.
Political branding is a hot topic in Washington. Activists and consultants import ideas from the business world to boost the image of candidates or parties. Democrats in 2006 regularly consulted with brand and language guru George Lakoff to boost their image. Republicans also conferred with business branding experts following their stinging defeat in 2006, looking for ways to burnish their appeal with voters.
Not long after Mr. Obama was elected, his former White House social secretary and Chicago friend, Desiree Rogers, said the president possessed the best political brand in the world.
Political branding, however, is a tricky business. Democrats may find it difficult or even impossible to reverse their brand degradation before November for a few reasons.
First, opponents wont relent. Tylenol needed to take steps to dig out of its hole, but the company didnt confront a constant barrage of commercial criticism from its competitors. In todays permanent campaign environment, parties can try to fix image problems, but their efforts are often undercut by the counter messages of the opposition.
Second, social science research shows Americans tend to engage a fragmented media culture by following outlets that reinforce their previously held beliefs. This makes persuasion and image repair on a large scale even more challenging.
Third, factors beyond a partys control also shape its brand. Tylenol was able to repackage containers, take its old inventory off the shelf, and even develop new types of pills less subject to tampering.
But Democrats dont have a fast acting medicine for economic pain especially a medicine to create jobs. They cant do much to shape the unemployment rate between now and November.
And while unemployment has occasionally topped 8.5 percent since 1950 (when the Bureau of Labor statistics started keeping statistics), its only surged above that level once during a midterm election year (1982). Congressional Republicans (the presidents party that year) lost 26 seats in the House that year. Theres no political Merck Manual for a jobless rate near 10 percent.
Finally, its difficult to control party outliers. Tylenol could slap a new label on its familiar red box and mass produce millions of identical copies.
Political parties lack such uniformity. In the minds of undecided voters is the Democratic Party Speaker Nancy Pelosi, Senator Harry Reid, Rep. Charlie Rangel or a backbench incumbent congressman? Perceptions of these individuals, as well as their actions, all shape a partys image.
Political brands are tough to manage. A lot can happen between now and November, but if current patterns continue, Democrats may require something more akin to morphine.
Tylenol moment? The way these bass turd dems are throwing a hissy..... they’d do well for a Midol mment.
Treason really isn’t a “brand crisis”.
Tylenol was a true victim. Some crazy person came along and poisoned the product and damaged an otherwise fine product.
The Democrats are not victims. No crazy person has come along and damaged them. They have damaged themselves -- by putting poison in the American political process.
They are not Tylenol. They are the crazy guy giving us poison.
The Dems can not recover but dumb ass Republicans should have no problem blowing it.
The dems cannot recover from their Stupak moment.
Treason should always be taken with a sip of hemlock.
What makes anyone think that Obamacare will be the last example of Liberal over reaching before November? Obama just signed away our nuclear deterrent, castigated the Israelis for building apartments while going easy on an Iran hell bent on achieving nuclear weapons and just made unpaid internships at for profit organizations illegal. They’re also talking about amnesty for illegals. Forget? We will remember because they won’t let us forget.
The dems have poisoned their own brand - much unlike the external tampering issue Tylenol faced.
Couldn’t happen to a better group of people.
Obamacare was supposed to be dead and pushing up daisies when Kennedy's seat was lost to a Republican. Look how fast that changed.
Don’t forget cap and tax.
Add to that, that Israeli scientists working at Dimona can no longer get US Visas.
Good points and you’re right. People rejected the product but didn’t blame the manufacturer, the dems put themselves in this position and people blame them.
ZERO has packaged the ‘Democrat’ brand with a lethal toxic substance (HCR).
Yes, they’ll likely do a lot more damage before November, many of them know they’re beyond the point of being reelected.
Actually, Ex-Lax moment is more appropriate. Libtards tend to
scare the sh*it and irritate the sh*t our of most decent Americans
Good point — you’re absolutely right!
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They are not Tylenol. They are the crazy guy giving us poison.
Many don’t see them as recovering by November. Kinda depends on whether or not the angst and anger subsides or is sustained by then.
Bring up amnesty, cap & trade or other issues the public is against and they surely won’t recover by November.
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