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Woman Files Suit Against Southwest Airlines
newschannel5 ^

Posted on 05/15/2009 3:25:03 PM PDT by Chet 99

NASHVILLE, Tenn. - A Nashville passenger filed a million dollar lawsuit against Southwest Airlines. Norma Steiner said a flight attendant asked her to stop texting when she was on a flight from Nashville in June.

The flight back in July of 2008 had not taken off yet and Steiner said she turned the phone off and put it in her purse.

She said the flight attendant continued to harass and yell at her, not believing she had really turned off the phone.

The flight attendant then claimed laser beams in the plane detected she had not turned off her phone.

"I was scared there was a lot going through head," said Steiner.

Ultimately, the pilot turned around on the runway and police arrested Steiner for disorderly conduct.

"I was devastated, I was frightened," said Steiner.

The charge was later dropped; but Steiner is suing Southwest for intentional infliction of emotional distress and false imprisonment.

Steiner's lawyer hoped this lawsuit sends a message to Southwest.

"You've got to treat people right no matter how much power you have," attorney Tim Hatton.

Steiner said she was still going through therapy after getting arrested and spending a few hours in the Metro jail.

Steiner said she was not just looking for money. She and her attorney want a strong message sent to the airline as well.

"I don't feel they should be operating as an airline," said Steiner.

An airline spokesperson said they take all customer complaints seriously and will do their due diligence in finding out the facts in this case.


TOPICS: News/Current Events; US: Tennessee
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1 posted on 05/15/2009 3:25:03 PM PDT by Chet 99
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To: Chet 99

Another typical loony-tuner.


2 posted on 05/15/2009 3:26:25 PM PDT by xcamel (The urge to save humanity is always a false front for the urge to rule it. - H. L. Mencken)
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To: xcamel
Steiner said she was still going through therapy after getting arrested and spending a few hours in the Metro jail.

Not to mention a drama queen.

3 posted on 05/15/2009 3:27:37 PM PDT by Chet 99
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To: Chet 99

Laser beams??? Did Nancy Pelosi approve of this interrogation tactic? Could we ever know for sure?


4 posted on 05/15/2009 3:27:44 PM PDT by alancarp (Obama: treat the unborn with AT LEAST as much respect as you do terrorists!!)
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To: Chet 99

Was superman on board and used his laser beam eyes?? He could have just smoked her phone by turning up the power of his eyes.


5 posted on 05/15/2009 3:27:48 PM PDT by handy old one (It is unbecoming for young men to utter maxims. Aristotle)
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To: xcamel

The FA?


6 posted on 05/15/2009 3:28:11 PM PDT by Kirkwood
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To: Chet 99
Laser beams, hmmmmm?!

Someone's not right here ~ the employee, the passenger, the lawyer?

7 posted on 05/15/2009 3:29:06 PM PDT by muawiyah
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To: Kirkwood

Tammy Txtalot.


8 posted on 05/15/2009 3:29:46 PM PDT by xcamel (The urge to save humanity is always a false front for the urge to rule it. - H. L. Mencken)
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To: Chet 99
A million dollars.As a juror I'd vote to award the plaintiff one dollar.No more...no less.So after lawyers’ fees she pockets a cool 67 cents.
9 posted on 05/15/2009 3:29:47 PM PDT by Gay State Conservative (Christian+Veteran=Terrorist)
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To: xcamel
Another typical loony-tuner.

The flight attendant or the passenger?

The flight attendant then claimed laser beams in the
plane detected she had not turned off her phone.

10 posted on 05/15/2009 3:29:54 PM PDT by NautiNurse (Blagojevich: a mediocre megalomaniac)
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To: NautiNurse

...says the lawyer of the loony-tuner.


11 posted on 05/15/2009 3:30:48 PM PDT by xcamel (The urge to save humanity is always a false front for the urge to rule it. - H. L. Mencken)
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To: muawiyah

Laser beams in the cockpit? LOL


12 posted on 05/15/2009 3:30:49 PM PDT by Anti-Kenyan
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To: Chet 99

According to the local news last night she was approached numerous times to turn it off. (I think it was 7 or 8)


13 posted on 05/15/2009 3:31:02 PM PDT by eyedigress ( Beck Rocks!)
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To: Chet 99
Steiner's lawyer hoped this lawsuit sends a message to Southwest.

When the door is closed put your dang electronic devices away until the Captain has signaled they are ok to use in a non transmitting mode.

Very, very simple instructions.

14 posted on 05/15/2009 3:32:21 PM PDT by A message (3 years 8 months 5 days)
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To: Chet 99
The flight attendant then claimed laser beams in the plane detected she had not turned off her phone.

I would have had a really hard time not laughing in her face if a flight attendant told me that

15 posted on 05/15/2009 3:32:22 PM PDT by Domandred (Hope is the first step on the road to disappointment.)
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To: xcamel

The FA sounds looney. I would have died laffing at her.


16 posted on 05/15/2009 3:32:31 PM PDT by Kirkwood
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To: NautiNurse

When two loony-tuners interact, the result is not just twice the loony-tunage - the result increases exponentially.


17 posted on 05/15/2009 3:32:58 PM PDT by brewcrew
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To: xcamel

You said — Another typical loony-tuner.

Actually, it’s the flight attendant that sounds “loony-tunes”... LOL...

“The flight attendant then claimed laser beams in the plane detected she had not turned off her phone.”


18 posted on 05/15/2009 3:33:18 PM PDT by Star Traveler
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To: Chet 99

In over 30 years of being a passenger, I’ve met several stews who were having the worst day of their lives and taking it out on me. A pain, but never fatal. Well, so far.


19 posted on 05/15/2009 3:33:32 PM PDT by Glenn (Free Venezuela!)
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To: Chet 99
The flight attendant should have b*tch slapped her for good measure.
20 posted on 05/15/2009 3:33:46 PM PDT by ryan71 (We're in deep kimchi!)
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