Has Dell ever conducted a study of how many customers buy Dell again after they have a call routed to Bangalore hell?
Its Mac’s fault.
As a former VAR (Value-Added Reseller: A local, independent, specialty computer store) employee, I have to admit to a bit of “schadenfreud” at Dell’s fiscal misfortunes of late.
Has Dell ever conducted a study of how many customers buy Dell again after they have a call routed to Bangalore hell?
Just got a new Dell laptop. CD ROM is not reading.
Error Code: OFOO 2870 MSG DVDRW_4 Self Test OPU test failed.
Help!!
Dell=Hell
I wonder what’s going on with Dell. I’d read, probably on some thread here, that they would be closing their customer service centers in India and returning those to the US or Canada. But it wouldn’t make sense along with this news.