Posted on 02/18/2008 11:02:07 AM PST by Cagey
Not sure, but I think that's an east coast phenomenon.
I’ve bought plenty of stuff from Future Shop, based partially on the knowledge that I can always return the item within 30 days if it doesn’t meet my expectations. I make use of the policy as I believe they intended it to be used, and they have benefitted from that. I make no apologies or excuses for making use of THEIR policy.
As to Timothy Eaton and his company, what ran them out of business was the increasing irrelevance of the big department store in the modern world, especially one that tried to be upscale. It’s too bad, because my family bought a lot of stuff from them over the years - and only returned a little of that stuff.
“Let’s not. No point getting the government involved where it doesn’t have to be. Private industries can take care of themselves much better than the government would manage.”
I was saying “Let’s legislate that!!!” sarcastically. People on this thread we’re starting to sound like they wanted laws passed to force companies like Best Buy to modify their return policies.
IMHO, if you don’t like their policy then don’t spend your money there.
Yes, Future Shop allows this, and therefore encourages it.
They have to add all of their costs to the bottom line, however, so we all pay for the policy, whether they charge the individual customer a restocking fee or not.
As for Eaton’s, I discussed the return policy with some salespeople there, a few years before they went bankrupt.
I was told they refunded stuff that hadn’t even been purchased there.
The point is, there are too many dishonest, and thoughtless people, and they cost everyone money.
You mean I’m supposed to have a point? I wish somebody had told me....
I’m not a fan of Best Buy at all but I do like the fact that all of their rebates are instant now. Many people have problem with rebates from every company which is why I never buy anything based on the rebate price (eg if Best Buy has a laptop for $450 and Circuit City has the same laptop for $600 with a $200 rebate, I’ll grab it at Best Buy).
Without spending hundreds of thousands of dollars to track who is doing returns and analytical software, it is very difficult to tell most of the time who is legit and who is not. Of the ones that are questionable, probably at least half are legit (I work in retail food so my experience may differ greatly from clothing though). This cost (or ease of return) is of course passed onto the legitimate consumer. Unfortunately, the bad apples always ruin it for the good ones.
Indeed. Another scam, practiced at Wal-Mart and probably other stores, is to pick up a receipt from the floor or parking lot, select the same item as on the receipt, and present it for a refund. Wal-Mart emps are instructed to tear up any they find. The more enlightened store managers have the emp write their name on the back of the receipt, which is put in a jar. Once a month one receipt is pulled out and that emp gets a $5 or $10 slip to spend in the store.
They are the ones that take the financial loss....The customer who pays is the one who takes the financial loss.
That’s a pretty good idea.
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