I’ve bought plenty of stuff from Future Shop, based partially on the knowledge that I can always return the item within 30 days if it doesn’t meet my expectations. I make use of the policy as I believe they intended it to be used, and they have benefitted from that. I make no apologies or excuses for making use of THEIR policy.
As to Timothy Eaton and his company, what ran them out of business was the increasing irrelevance of the big department store in the modern world, especially one that tried to be upscale. It’s too bad, because my family bought a lot of stuff from them over the years - and only returned a little of that stuff.
Yes, Future Shop allows this, and therefore encourages it.
They have to add all of their costs to the bottom line, however, so we all pay for the policy, whether they charge the individual customer a restocking fee or not.
As for Eaton’s, I discussed the return policy with some salespeople there, a few years before they went bankrupt.
I was told they refunded stuff that hadn’t even been purchased there.
The point is, there are too many dishonest, and thoughtless people, and they cost everyone money.