Last I saw, they were still trying to get through on the phone to an actual person at this CHRC office where the letter originated. A member of FD did post this:
I have talked to a lawyer with a VERY large federally regulated employer. She has worked 20 years dealing with human rights and has handled 500 or so complaints.
She said the CHRC must provide you with:
The section of the act allegedly violated.
The nature of the complaint
The complaint as provided by the complainant to the CHRC.
She says DO NOT respond to the complaint until you have ALL the info you are entitled to. Meet with the investigator first if you have to.
Sweet!
When FR went through its first legal difficulties it was fortunate that we had some people to get us started in the right direction. I hope they plan out issues of fees and that sort of stuff as legal assistance can mount up to a lot of hourly charges if you just leave it on that basis and the parties at both ends of the relationship can end up very disappointed with the costs or reimbursement, as we all saw in our case.