the layoffs most likely will be in the USA....their sub-standard outsourced un-intelligeable tech support in india will be kept at a pitance!!!!
“the layoffs most likely will be in the USA....their sub-standard outsourced un-intelligeable tech support in india will be kept at a pitance!!!!”
That’s why I’m a former Dell customer too. My last dealings with them was a headache and a half.
Foreign tech support sucks. That is a certain sign they do not care about their customers.
While I strongly dislike dell because of hteir poor quality computers, I’ve never understood the extreme dislike most people seem to have for the Indian tech suppport staff. I’ve yet to speak to one (and believe me I’ve spoken to many from various companies) that I couldn’t understand and who wasn’t polite and didn’t do their best to resolve whatever issue I might be having.
Frankly I’d rather have an indian than a lazy snippy young american who speaks broken eubonics. (avoid sprint unless you want that kind of help)
Exactly, I think when one gets one of the outsourced techs it is time to refuse to talk to them and ask for an American. Maybe that will wake them up