Posted on 02/11/2006 5:52:44 AM PST by yankeedame
Apparently not, my one complaint with them is the lack of weekend work.
I have high def pay per view in wide screen and Dolby Digital sound from Direct TV available 24/7.
I don't believe they disclose the deliberate delays in shipping available movies and shipping from depots across the country.
I actually sent back a scratched disc, reported it, and received the SAME scratched disc later. I could tell because it had a distinctive shape.
They do NOT say in the terms of service "If you rent 'too many movies' we will deliberately fail to check in your movies promptly, hold back on shipping available movies for 24 hours or more, and will ship the movies from Timbuktu."
We went from 2 day turn around to EIGHT. ALL the time. That is horrendous.
It 130 I quoted directly from the terms of service where it does explicitly say they may hold movies for a day or more before shipping and may ship from distribution centers other than the one closest to you.
I saw that after I posted, but my internet went out, so I couldn't come back. When I signed up that was NOT in the terms of service. I was throttled in 2004 and early 2005, and I cancelled my service.
Yeah they had to change it, apparently that's what they always did, but they didn't make it publicly known. I always assumed that's what they'd do, gotta protect the profit margins and with next day turn around a person could easily suck up more postage than they pay in a month, but apparently some thought it was low down and dirty. Now it's out in the open. Longest turn around I've seen was 4 or 5 days, I'd get annoyed if I started seeing 8 days regularly, my general goal is to have Netflix to watch over the weekend and 4 or 5 days does that for me just as well and sometimes better than 2 days (getting movies on Wednesday I might watch them before the weekend then my stack is short coming into the weekend).
but they DID NOT specify any of this when i signed up. i quit long before they ever came clean.
they only came clean because someone sued. what does that tell you?
unlike a standard written contract, where the small print is on the same page, you have to know where to look to find the small print on an internet contract.
i don't care what netflix does--they don't want my business and i don't want there "service".
they didn't spell this stuff out until long after i quit. at least a year after i quit.
if they didn't include it until after i quit, how could i have read it before i signed up?
i got throttled on "tales of jim bowie" and dinosaur movies form the 1950's.
i guess there was a pretty high demand for this stuff.
if you are paying a monthly fee, a slow down is the same as a limit, because they artificially limit how many movies you can get in a month to boost their profits.
none of this was disclosed.
Everything you said was active verb, you said you just checked the site and there was nothing there about it, I found it in no time.
Tells me some people blow things out of proportions. It was easily guessable they'd do something like this long before they were forced to "reveal" it. Figure between two way postage and man power each cycled disk costs Netflix a buck (won't even bring in the highly complicated durable costs like buildings, equipment and the disks themselves, just sticking to the easy math of shipping and handling), with most of their customers paying $17.99 a month they have a clear cut business need to keep the average number of cycles below 18. And when you contemplate the durable costs that number probably drops to 14 or 15. Understanding that information it's obvious they would do something to lower the cycles as customers began to approach the threshhold.
For someone that doesn't care what Netflix does you sure do spend a lot of time decrying what they do.
You said they aren't coming clean with it now, I showed you that they are indeed coming clean with it now.
No it's not, a limit is a cutoff of service, a slow down is continuing service but not as quick. Since they don't make any promises of turn around time after your first group then a slow down isn't breaking any promises.
None of it WAS disclosed, now it all is.
discostu doesn't care about any of that!
he will defend any sleazy rip-off that a business pulls, because it is "normal business practice" and a logical and reasonable way to make a profit.
guys like him are bad news to capitalism, because those kinds of practices invite government intervention.
you clearly aren't even reading other people's posts!
i'll now stop reading yours.
goodnite.
You'll be back.
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