"He isn't a preacher. His father left the family business to him. When dad died, there was no search committee and no chance to hear other preachers."
After listening to him a couple of times, you confirm my feeling about him.
Still, what about the older members of the church that followed his dad?
I don't follow it that close. I've mainly talked to FORMER members about why they left. My brother-in-law for one. Older members usually stick for some reason, but I have no real info on them.