Here's some more information about the First National Bank of Omaha that I retrieved off of our intranet (I'm a FOTF employee):
"Outsourcing certain functions makes sense for FOF, as addressed in the previous the FOF Outsourcing Philosophy. The basic reasons are to provide the best possible service to Focus constituents, while honoring our stewardship responsibilities. Two of the vendors who can handle our business transactions at a significant cost savings are Patni and First National Bank of Omaha (FNBO).
...
"First National Bank of Omaha has been a banking partner with FOF for over 10 years. We decided to outsource to FNBO since they could more efficiently integrate simple transaction processing, imaging, and coding into our existing banking system. In the process, we were also able to eliminate the problem of a production bottleneck and avoid additional captial expenditures for equipment. Although this shift of production eliminated jobs within the FOF Colorado Springs operation, customer service was improved, costs were reduced, and FOF staff were able to maintain their focus on the ministry needs of our constituents."
thank you for the info.