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Critics Say Tide Turning Against Wal-Mart
AP ^ | 12/1/05 | Marcus Kabel

Posted on 12/01/2005 10:22:41 AM PST by lastmanstanding

BERRYVILLE, Ark. - Nancy McShane used to spend $600 to $700 a month at Wal-Mart on everything from groceries to oil changes. Then in March she abruptly switched to other discount stores, upset over what her turkey-farming relatives saw as undue price pressure from the world's largest retailer.

McShane, a Springfield, Mo., housewife with children aged 11 and 12, is among what organized critics claim is a growing number of Americans turning against Wal-Mart amid allegations from unions and others that the company is bad for workers, the environment and communities.

"We cut off Wal-Mart cold turkey. Now I'm preaching it to other people," McShane said.

But for James Butler, a chicken plant worker from Alpena, complaints that Wal-Mart is bad for America just don't add up — but the savings do.

"It doesn't change my mind. It's just a convenience. And anywhere else costs more," Butler said Wednesday night outside a Wal-Mart Supercenter where he had just purchased batteries.

According to a poll released Thursday by Wake Up Wal-Mart, an anti-Wal-Mart group launched this year by the United Food and Commercial Workers union, more Americans have an unfavorable view of Wal-Mart today than at the start of the year.

The poll showed that a majority, 58 percent, viewed Wal-Mart favorably, but the figure was down from 76 percent in January. Wake Up Wal-Mart said that was proof that its message against the company's low-price business model is hitting its intended target — the average Wal-Mart shopper.

"What this polling indicates is that Wal-Mart's reputation is in a tailspin," said Paul Blank, campaign director at Wake Up Wal-Mart.

Blank said changes in behavior would follow if consumer's opinions about Wal-Mart continue to fall.

Wal-Mart said the survey was questionable and argued that November sales and an onslaught of holiday shoppers the day after Thanksgiving showed it remained popular.

Figures released Thursday showed that sales at Wal-Mart stores open at least a year rose 3.8 percent in November when compared to November 2004 — matching analysts' expectations. Same-store sales are considered the best indicator of a retailer's health.

Retail analyst Don Gher said Wal-Mart's monthly sales growth did not suggest that shoppers were staying away amid a slew of attacks by groups alleging that Wal-Mart's low prices come at the cost of poor treatment for its workers, suppliers and communities.

"At this point the sales numbers wouldn't seem to indicate a backlash," said Gher of Coldstream Capital Management in Bellevue, Wash. The company has Wal-Mart stock as part of the roughly $900 million in assets it manages.

Consumers appear divided.

Steve and Sandy Larsen of Holiday Island, which is near Eureka Springs, said they liked Wal-Mart for the prices and the company's pledges to the local food kitchen and the Habitat for Humanity in Benton County, the retailer's home town.

"We work a lot in charity, and they are great," Steve Larsen said at the Berryville Supercenter. "They just keep giving."

But at Springfield, McShane said she changed stores after her relatives, who also raise produce, complained Wal-Mart exerts too much pressure on suppliers to cut their prices.

"That's too much power for one company to have," she said.

The Wake Up Wal-Mart figures came from two national telephone surveys of about 1,000 adults in January and November. The January 15-20 poll by Lake, Snell & Perry had a margin of error of 3.1 percentage points, and the November poll by Zogby had a margin of error of 3.2 percentage points.

"In terms of overall favorability, in the span of about 11 months, Wal-Mart experienced a decline of 18 percentage points in the number of American adults who view the company favorably," Wake Up Wal-Mart said in a summary.

The number of people who said they viewed Wal-Mart very favorably or somewhat favorably fell 18 percentage points to 58 percent while the number who answered that their view was very or somewhat unfavorable increased by the same amount to 38 percent.

The group said attitudes were starting to change shopping practices. Asked how often they plan to shop at Wal-Mart in the next month, the number who said they would not go at all rose 8 percentage points to 28 percent. The largest group, those who planned to shop there once or twice, fell 7 points to 32 percent.

Wal-Mart said the November poll appeared to be times to take advantage of publicity around the release of a scathingly critical documentary, Robert Greenwald's "Wal-Mart: The High Cost of Low Prices."

"It would be hard for anyone to believe that a poll paid for by the UFCW was more accurate than the fact that our estimated November store sales were up 4.3 percent and that 10 million people shopped at our stores during the first six hours of sales last Friday," Wal-Mart spokeswoman Sarah Clark said.

She added: "A good poll would be to ask if working families enjoy the $2,300 in savings we provide per year."

Clark said Wal-Mart does its own internal tracking of consumer sentiment, but declined to release that data. She said the questions were not the same as Wake Up Wal-Mart's poll so they wouldn't be comparable.


TOPICS: Business/Economy; Crime/Corruption; Culture/Society
KEYWORDS: retail; walmart; wishfulthinking
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To: CWW
My problemn with WalMart is that everything the sell is from China.

That is a lie. Words mean things and "everything" has a meaning. I have bought many a thing at Wal-Mart that is made in America.

121 posted on 12/01/2005 11:03:52 AM PST by Phantom Lord (Fall on to your knees for the Phantom Lord)
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To: Maceman
I just thought I'd add to the fun.

Oh, well, jolly good then! Good comeback.

122 posted on 12/01/2005 11:04:13 AM PST by Our man in washington
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To: Phantom Lord

Well, the thing about Ace hardware stores is that they're franchise stores. Each store has an owner. They do vary from store to store, no doubt. I guess I have a good one here.


123 posted on 12/01/2005 11:04:32 AM PST by MineralMan (godless atheist)
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To: CWOJackson

You're good!!!!

merry Christmas :)


124 posted on 12/01/2005 11:05:25 AM PST by Gabz
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To: mlc9852

So your Wal Mart is actually good, ala Target? Seriously, I have regularly lived near and shopped in six different stores, they all were pretty bad. Maybe it's just the state. But then again, I'm also a Sam's Club member, and the people in there couldn't be more friendly.


125 posted on 12/01/2005 11:05:38 AM PST by domenad (In all things, in all ways, at all times, let honor guide me.)
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To: A. Goodwin

"Which is different from the small business equivalent - momanpopoly."

Very nice, indeed!


126 posted on 12/01/2005 11:05:55 AM PST by MineralMan (godless atheist)
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To: lastmanstanding
According to a poll released Thursday by ...an anti-Wal-Mart group launched by...[a] union, more Americans have an unfavorable view of Wal-Mart today

This tactic alone indicates their anti-WalMart schlep ain't selling.

127 posted on 12/01/2005 11:06:03 AM PST by sam_paine (X .................................)
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To: green iguana

I stand corrected. I have always thought that Walgreens was a subsidiary of Walmart. Thanks.


128 posted on 12/01/2005 11:06:28 AM PST by eleni121 (s.)
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To: lastmanstanding

For whatever reason WalMart is fun for people to hate.



129 posted on 12/01/2005 11:06:50 AM PST by wallcrawlr (http://www.bionicear.com)
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To: italianquaker

Be careful what you all ask for. There is no reason Wal-Mart couldn't close the doors and sit idle for a couple of years. No sales taxes in your small town. No payroll earnings, which experts claim churn 7 times over in the immediate area. Millions instantly out of work, placing a strain on local unemployment and then hiring ANYONE will be at a lower wage because so many are looking for work of any kind.
We get bitched at every day to be wise in our use of fossil fuels. When I drive to Wal-Mart and get $150-300 worth of goods which would take 3-6 stops at the smaller stores, I am saving money on fuel, lowering the pressure on refineries which are operating at capacity, and lowering pollution with less driving and fewer constant stops and starts.
I am sure I am not the ONLY person on a fixed income. I need to shop wisely, and Wal-Mart allows me to do that.
One example: Large container of Yuban, Folgers or Maxwell house coffee is $9.99 in the regular stores. Wal-Mart charges $4.98 as of yesterday. That allowed me to take a couple of cans to the local Sheriff's office as a small token of their hard work.
Why should I drive more miles, pay for more gas, and pay more at all the mom-pop stores which are not paying high wages nor benefits, either.
Years ago, there was an attempt to unionize Kohler, the plumbing products company. Mr Kohler closed the doors over 5 cents an hour, according to the sroty I heard. 3 1/2 years later, he re-opened. The workers were more than glad to work for him and not complain about the wages he paid, which at the time were higher than other similar companies of the era.
Be careful what you ask for.


130 posted on 12/01/2005 11:07:05 AM PST by ridesthemiles (ridesthemiles)
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To: MineralMan
Mine is good here. Just a bad experience with a lawn mower repair. Other than that they have been good. And in their defense, they "outsource" the lawn mower repair to a small engine guy locally. They don't actually employ him or do any of the work.

The owner of my local Ace is a long hair guy who is likly a hippy. But his daughters are hot and they work the registers!

131 posted on 12/01/2005 11:07:23 AM PST by Phantom Lord (Fall on to your knees for the Phantom Lord)
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To: Clemenza

Exactly -- a Super Wal-Mart opened in the town 30 minutes away from me and the economy has exploded there...new banks, shops, restaurants upgrading, new motel, new car wash, etc.


132 posted on 12/01/2005 11:07:27 AM PST by scott7278 (Before I give you the benefit of my reply, I'd like to know what we're talking about.)
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To: lastmanstanding
You and a few dingbats with some bug in their rears wont do much to Walmart's bottom line.

I think Walmart will continue to prosper, and if the union
does not like them, all the more reason for me to shop there, but I am now in Europe.
All I need now is for them to open up in Europe to compete
with Tesco (British) and Carrefour (French)
133 posted on 12/01/2005 11:07:28 AM PST by AlexW (Reporting from Bratislava)
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To: Ol' Dan Tucker
Sam's dead. WalMart is a public company, owned by it's shareholders. The Walton family collectively owns about 40% of the shares.
134 posted on 12/01/2005 11:07:43 AM PST by green iguana
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To: Patrick1
Who owns all these guns that are stuck in people's backs making them,one work at Wal-Mart and two, make them shop there?

The "capitalist pigs," of course!

I saw WalMarts in China. Wonder if they put 1 billion mom and pop Wu's and Chiu's out of business over there, too?

135 posted on 12/01/2005 11:09:28 AM PST by sam_paine (X .................................)
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To: Vaquero; All

To be quite honest, there is nothing in the Constitution that says that ma and pa stores have to stay in business.


136 posted on 12/01/2005 11:09:30 AM PST by KevinDavis (http://www.cafepress.com/spacefuture)
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To: Windsong

Everyone hates a winner. Success breeds comtempt for those that do, from those that can't or won't. Walmart penile envy syndrome.


137 posted on 12/01/2005 11:10:45 AM PST by FFIGHTER (Character Matters!)
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To: Fractal Trader
So why were there sales up 4.5 per cent in November?

Oh I don't know, maybe THE HOLIDAYS!!!

138 posted on 12/01/2005 11:10:48 AM PST by moehoward
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To: Phantom Lord

"But his daughters are hot and they work the registers!
"

Hah! Your secret revealed!

My Ace is run by a family. Everyone who works there is related. I went in there this morning to buy a couple of monster bags of calcium chloride for de-icing my sidewalks. The person working the register was the 80-something great grandmother of the cute 18-year-old who usually works the register. You just never know what you'll find at Ace...the Helpful Hardware Place, eh?


139 posted on 12/01/2005 11:10:59 AM PST by MineralMan (godless atheist)
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To: lastmanstanding
But hey, maybe if Wal-Mart unionizes the Unions can do for Wal-Mart what they've helped GM and Ford do...

D'oh!

140 posted on 12/01/2005 11:11:13 AM PST by Obadiah ( Deuteronomy 6:5)
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