"I called and got a lady that wasn't very talkative. I actually thought the phone went dead."
I had that happen when I called my US Senators. I was so used to the nasty phone screeners in Florida, I asked him if he was still there.
He said yes. He was just writing down what I was saying. That was a nice surprise.
It was disconcerting and I didn't think to ask if she was still there. She never answered when I asked if euthanasia is illegal. It was an unsatisfying and one sided conversation. Polite but one sided. Maybe she was overwhelmed by the number of calls. I was on hold for awhile.