[Vermont Lt]

I am glad someone finally went to the source. We are ready to write congressmen and mayors, put the store on the "do not patronize" list. When the problem may be a lot more local than that. Lets not use a sledge hammer where a meat tenderizer will work.

I find that in most customer service issues--not all--the problem is,as the movie said, "A failure to communicate."

My guess is that some clerk was given specific instructions and she followed them. My guess is that this place is constantly being tested by the tobacco control folks, so they are very, very strict.

Lets not be so quick to jump on the small businessman.

[SheLion]

The person at the counter asked for his ID, which I can understand. When she saw it, however, she showed it to the owner, and the owner said, “That’s no good, get out of here.”

The OWNER is the one who looked at it and told the military man to "GET OUT OF HERE!"

I think the OWNER needs to be EDUCATED!