Why in a low altitude crash would the flight data recorder be damaged to the point that data could not be salvaged?
I thought these things were made to survive a crash at normal flying altitudes.
The data most likely can be salvaged. Indeed, there are already reports of the manufacturer having retrieved some data from it.
There are two ways of retrieving data from a flight data recorder: (1) connect it to a computer using a suitable interfact and read out the data, or (2) remove the media from it and use suitable equipment to read the media directly.
While the first option is certainly more convenient when it's practical, that isn't always the case. While the data storage media in the box are well protected, some parts of the box which are needed to read out the data (including things like connectors!) cannot be so effectively protected.
What matters with a black box is not that the data be retrievable by someone with a laptop and a proper cable. What matters is that the data be stored and be recoverable. Even if the technician has to remove the flash chips from their carrier boards and install them in new undamaged ones that really isn't much of a problem.