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Serving Those Who Served
VA Stars & Stripes Healthcare Network
Mission: VA Stars & Stripes Healthcare Network is part of the U.S. Department of Veterans Affairs. We provide health care and social services to veterans, who have earned and are eligible for those services. There are more than 1.5 million veterans in our service area. This area includes Pennsylvania, Delaware, and several counties in West Virginia, Ohio, New Jersey, and New York. Last year we served over 265,000 patients.
Health Care Facilities: Our Network includes 10 medical centers located in:
Our goal is to provide care as close to veterans’ homes as possible. We offer services in nearly 40 community-based clinics. Through our "Families Matter" program, we are also committed to involving the family in the veteran's care, whenever appropriate.
| Altoona, PA: (877) 626-2500 | Erie, PA: (800) 274-8387 | Pittsburgh, PA: VA Pittsburgh Healthcare System |
| Butler, PA: (800) 362-8262 | Lebanon, PA: (800) 409-8771 | University Drive Division: (800) 309-8398 |
| Clarksburg, WV: (800) 733-0512 | Philadelphia, PA: (800) 949-1001 | Highland Drive Division: (800) 647-6220 |
| Coatesville, PA: (800) 290-6172 | Wilkes-Barre, PA : (877) 928-2621 | H.J. Heinz, III Progressive Care Center: (800) 309-8398 |
| Wilmington, DE: (800) 461-8262 |
Services and Programs: Our Network offers comprehensive services ranging from preventive screenings and checkups to nursing home care. We also have special programs for women, minorities, and Gulf War veterans. Other special programs include:
| · Prosthetics | · Homelessness |
| · Post-Traumatic Stress Disorder (PTSD) | · Visual Impairment |
| · Spinal Cord Injury or Dysfunction | · Sexual Trauma Counseling |
Our veterans are eligible for a comprehensive, “Uniform Benefits Package” of inpatient and outpatient services. Veterans receiving health care benefits can receive a free ID card showing their eligibility for VA care and services. Services provided within the Uniform Benefits Package include:
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For more information on the Uniform Benefits Package, call toll-free: 1-877-222-VETS.
Our Doctors and Health Care Staff: We have an outstanding medical staff. This includes doctors connected with over ten medical programs and universities such as the University of Pennsylvania, the University of Pittsburgh, Penn State, West Virginia University and Thomas Jefferson University.
Resources:
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Volunteers: Over 5,000 volunteers assist our staff in serving veterans. Volunteers spend more than 700,000 hours a year helping veterans. This is the equivalent of 345 full-time employees!
- Veterans First: Veterans receiving care from our facilities also receive a copy of our quarterly newsletter, Veterans First. This newsletter focuses on the latest developments in veterans’ health care. It includes information about specific services provided by our facilities.
- Internet: For information about our Network, please visit our Web site: www.starsandstripes.med.va.gov This site has more information about each of our medical centers and clinics. Health care information (for example, benefits, insurance, co-payments, forms, diseases, etc.) and access to other Web sites of interest to veterans (including the U.S. Department of Veterans Affairs’ site-- www.va.gov) are also located there.
- Vet Centers: There are twelve VA Vet Centers in our service area. They provide such services as neighborhood counseling for individuals and groups, and housing assistance. To find the closest Vet Center, please contact the nearest VA medical center.
- Other Veterans' Benefits: For information about other veterans' benefits (e.g., compensation, home loans, education, pension, etc.), you can call VA's toll-free benefits number, 1-800-827-1000.
Patient Co-payments and Insurance: Depending on eligibility level, a veteran may be responsible for making co-payments for care and medications. It is important that patients let us know about any insurance they have. The money collected from your insurance helps us provide more and better services to our veterans.
Additional Information: For more information (for example, locations of community-based clinics, veterans’ ID cards, volunteering opportunities, and co-payments), please call the nearest VA medical center. You can also visit our network’s Web site at www.starsandstripes.med.va.gov Please check this Web site often for new information.
Mr. Lawrence A. Biro, Network Director, VA Stars & Stripes Healthcare Network
U.S. Department of Veterans Affairs, Delafield Road, Pittsburgh, PA 15240
VA Stars & Stripes Healthcare Network is part of the U.S. Department of Veterans Affairs and is not affiliated with the newspaper,
The Stars and Stripes. The Stars and Stripes is the registered trademark of the National Tribune Corporation and is used with their permission.
OP 3.06
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Reviewed/Updated: June 27, 2003