The fact that one is doomed is a travesty of cruelty, if they have no chance to avoid it.
They have a chance to avoid it. In fact, they have two chances:
(1.) They can choose to love the LORD God with all their heart, mind, strength, and being perfectly, as well as loving their neighbor as themself. OR
(2.) They can trust in Jesus Christ, and His atoning death, due to the fact that they could not fulfill condition #1 perfectly.
However, no fallen son of Adam wants to do either (1.) or (2.). Thus, God chooses to re-engineer the hearts and wants of some in order to save them. This is called Grace.
(I'm back, had a great trip and hope to catch up on these threads.)