It’s ok to consult with ordinary Catholics on non-doctrinal issues, but I think the pope wants to take it further than that: theology by public opinion poll. That is both un-Biblical and against the teachings of the Catholic Church. Public opinion got Jesus crucified (”Give us Barabbas!).
Clarification: By “non-doctrinal issues” I mean local concerns such as whether to remodel the church, or have a fundraiser, or open a food bank, or sponsor a Boy Scout troop.