With helpless robots, this is just cruel. How can this view not be ruled by a capricious God?
I'm really sorry, but I cannot see how I can view it any differently. You have no choice, they have no choice - or, rather you would say, they would not do any differently, you would not do any differently. Through nothing you can do or think or feel or wish, you don't suffer their eternally damned fate - which is done as an example that you don't need anyway.
This goes round and round into meaninglessness existence.
Who is a robot?
God changes the want to and then makes us truly free - like we were in the beginning. The others are where they desire to be. Saddam didn't go to Hell because God didn't choose Him. Saddam went to Hell because He loved His evil and rejected what light God sent Him.