Freeper Tech Help Needed--internet

Boris | 09-27-03 | Boris

[boris]

I'm a Roadrunner user. All of a sudden I cannot reach certain domains. For example, I cannot access google(!) I can ping it at 216.239.57.99 or at www.google.com. Tracert shows time-outs at hop 13.

I cannot ping lerc.nasa.gov (128.156.10.12) (timeouts)--but IE can get there with no problems (unlike last night).

Tracert to www.jetico.com [62.142.11.131] works, but the site cannot be accessed from my browser.

Tracert to to www.grc.com [204.1.226.226] fails with time-outs.

Tracert to www.iwon.com [208.45.133.25] fails with a very interesting message: 15 * iwon-gw.customer.alter.net [157.130.91.82] reports: Destination net unreachable.

So far the RR tech support has been no help at all. Note that I can reach FR and many other websites. Domains 204 and 208 seem especially bad and last night 128 was completely unreachable but today seems "better".

I am at my wits' end. BTW, this all seemed to start when I took somebody's advice here and ran Gibson Research's "DCOMBOBULATOR" to turn off port 135. RR told me they already block it so there was no need. Ironic that now I can no longer reach Gibson Research!

Any suggestions?

--Boris

[BrooklynGOP]

this all seemed to start when I took somebody's advice here

So you are back for more advice? LOL! Maybe you blocked port 80?

[Agnes Heep]

Is TCP/IP manually configured, or do you get your parameters via DHCP? If the former, check your DNS to see if you're getting name resolution on all domains. If you know the IP address, try substituting it for the parent domain in the URL and see if that works.

[steveo]

Are you logged in?

[Chad Fairbanks]

LOL... "Hey, your advice sucked before, can you help me fix it?" LOL....

I'd guess port 80, too, but he IS reaching some http sites, so I don't know... interesting...

[dep]

possibly -- probably -- unrelated, but rr has been doing some pretty flaky stuff lately. for instance, i was working on a project with someone who has a rr address -- and all of a sudden my email to her stopped getting through. checked my bounce logs, and they've blocked everything coming from charter residential address space. i have to bounce my mail off the mail server at my hosting company. this without them informing anyone. of course, if security were their concern, they'd simply not allow windows machines on their network at all, and the problem would disappear.

dep

[xrp]

Well, your first problem is using Gibson's website for assistance. That guy is pretty much a complete dumbass.

Keep in mind that computers and firewalls can be configured to drop ICMP, so your pings/traceroutes would die no matter what. For what it is worth, my traceroute is timing out to dumbass Gibson's website:

-bash-2.05b$ traceroute www.grc.com traceroute to grc.com (204.1.226.226), 64 hops max, 40 byte packets
4 66.56.22.153 (66.56.22.153) 18.62 ms 10.335 ms 11.527 ms
5 66.56.22.146 (66.56.22.146) 12.391 ms 10.636 ms 13.400 ms
6 12.244.72.89 (12.244.72.89) 13.900 ms 32.510 ms 13.625 ms
7 gbr1-p70.attga.ip.att.net (12.123.21.2) 12.286 ms 16.130 ms 12.993 ms
8 tbr1-p013502.attga.ip.att.net (12.122.12.13) 13.150 ms 14.759 ms 15.107 ms
9 tbr2-cl1.wswdc.ip.att.net (12.122.10.69) 28.104 ms 30.494 ms 39.188 ms
10 ggr1-p3100.wswdc.ip.att.net (12.122.11.238) 51.763 ms 29.309 ms 29.550 ms
11 p4-0.att.asbnva01.us.bb.verio.net (192.205.32.210) 28.284 ms 26.643 ms 28.86 ms
12 p16-0-1-2.r21.asbnva01.us.bb.verio.net (129.250.2.62) 28.104 ms 27.792 ms 28.959 ms
13 p16-0-1-2.r20.plalca01.us.bb.verio.net (129.250.2.192) 74.703 ms 74.119 ms 74.867 ms
14 p64-0-0-0.r20.snjsca04.us.bb.verio.net (129.250.2.71) 77.723 ms 76.877 ms 78.694 ms
15 xe-0-2-0.r21.snjsca04.us.bb.verio.net (129.250.2.73) 74.775 ms 110.309 ms 78.113 ms
16 p16-1-1-1.r21.lsanca01.us.bb.verio.net (129.250.2.186) 79.105 ms 76.420 ms 76.5 ms
17 p16-7-0-0.r00.lsanca01.us.bb.verio.net (129.250.2.11) 108.552 ms 74.174 ms 104.546 ms
18 p4-2-1-0.a05.irvnca01.us.ra.verio.net (129.250.16.83) 75.530 ms 74.646 ms 75.713 ms
19 ge-1-1.a02.irvnca01.us.ra.verio.net (129.250.46.41) 80.319 ms 107.101 ms 79.217 ms
20 * * *
21 * * *

[boris]

"So you are back for more advice? LOL! Maybe you blocked port 80?"

Nope; at least not intentionally.

[BJungNan]

Did you turn on your monitor? I had that problem once. Also had a problem with my foot switch but then someone told me you use it with your hand. I kept stomping on it and it did nothing. Figured that was why they called it a mouse. Who the heck would figure you hold a mouse in your hand. Must be a PETA thing.

Anyhow, if that is not it, write back and I will see if I can help more. There is something I just saw called a regedit. Going to see about that now.

[beckett]

You got discomboobulated alright.

[boris]

"Is TCP/IP manually configured, or do you get your parameters via DHCP? If the former, check your DNS to see if you're getting name resolution on all domains. If you know the IP address, try substituting it for the parent domain in the URL and see if that works."

TCP/IP on RR is automatic. I cannot reach, e.g., google via either the URL or its IP.

[boris]

"Are you logged in?"

Are you?

[LibKill]

Ernest and the super geeks can fix anything!

Pinging Ernest.

[gitmo]

Are there any internet sites you can get to?

What happens when you try to go to Google?

[boris]

"Anyhow, if that is not it, write back and I will see if I can help more. There is something I just saw called a regedit."

Good for you.

--Boris

[netmilsmom]

netmilsmom taps netmilsdad on the shoulder:

"I can ping it at 216.239.57.99 or at www.google.com. Tracert shows time-outs at hop 13."

dns works

"Tracert to to www.grc.com [204.1.226.226] fails with time-outs."

I would not completely trust tracert, new router protocols occassionally block it (my experience anyway)

I have to ask the standard windows question:
did you reboot yet?

also from Gibson Research:
The DCOMbobulator supports three command line options which can be useful for operation from corporate logon scripts or batch command files:

DCOMbob disable

DCOMbob enable

DCOMbob verify

I would open a command prompt and type:
"DCOMbob disable"

If you had active DCOM sessions a reboot will probably be neccessary.

[beckett]

[BJungNan]

Just went to the GRC site and saw the DCOMbobulator link. Very glad you posted of the trouble you had with or I might have tried it.

Hope you get the problem solved. I am sure there are some on here that can help you. Very smart people here.

[netmilsmom]

See post 16.
Sorry Brooklyn, I, netmilsmom, directed the hubby to the wrong post.

[Fuzz]

Sounds like you have some insidious spyware. There's a lot of it going around lately.

Download Spybot search and destroy and run it, it should help.

http://www.safer-networking.org/index.php?lang=en&page=download