[eno_]

I was wondering how the heck I got here, but as long as I am here I would point out that no money changes hands inside the store at Firestone and Parson. Too tacky. And if the wife doesn't like what you brought home, take it back, no problem. Art and rugs are similarly commonly taken on approval. Shop for a high end car - no "test drive" - just bring it back tommorow. When I was a consultant, if a customer complained about anything, my response would be simply "OK, pay only for what you think I did right." Nobody ever paid less than 100%. It works wonders not to treat your customers like crooks.

[elfman2]

" When I was a consultant, if a customer complained about anything, my response would be simply "OK, pay only for what you think I did right." Nobody ever paid less than 100%. It works wonders not to treat your customers like crooks."

As a consultant, you know that methods that work in one circumstance don't always work in others. Your clients were probably high profile and dependent on reputation. You wouldn't recommend the same "pick your price" reimbursement mechanism to them if they sold something over the net to anonymous people that can be endlessly and easily copied like software, porno or high resolution images. As a good consultant, you know better than to universally misapply mechanisms that only work in specific circumstances.

[Kevin Curry]

It works wonders not to treat your customers like crooks.

Unless they are crooks. Then you had better be prepared to protect yourself and maybe even sue for damages and restitution.

Tell you what. Leave your garage door open. Word on the street is that Vinnie the Customer like your wheels. He'll be by to hotwire and borrow it for a couple months or years. Oh, he could afford to buy his own, but he doesn't want to spend his money when there are great folks such as yourself who have already spent the money who are willing to share.

It's a good thing there are people like you in the world who aren't uptight about personal property rights.