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To: eno_
" When I was a consultant, if a customer complained about anything, my response would be simply "OK, pay only for what you think I did right." Nobody ever paid less than 100%. It works wonders not to treat your customers like crooks."

As a consultant, you know that methods that work in one circumstance don't always work in others. Your clients were probably high profile and dependent on reputation. You wouldn't recommend the same "pick your price" reimbursement mechanism to them if they sold something over the net to anonymous people that can be endlessly and easily copied like software, porno or high resolution images. As a good consultant, you know better than to universally misapply mechanisms that only work in specific circumstances.

30 posted on 07/27/2003 8:22:47 AM PDT by elfman2
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To: elfman2
I work in an IP-based industry highly dependent on anonymous end-customers. I know the ONLY way to survive is to build a service element into our products that makes them useless if copied, and to transition to a subscription business model. You cannot create a healthy market under a policemen's truncheon.

The only solution for music is to make it too cheap to copy. That is the only solution for any product where there is no service element. Customers will, rightly, reject DRM as Big Brother Inside.
44 posted on 07/27/2003 9:33:04 AM PDT by eno_
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