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MCI Faces Federal Fraud Inquiry on Fees for Long-Distance Calls (Worldcom SCUM Update)
The New York Times ^ | July 25, 2003 | Stephen Labaton

Posted on 07/26/2003 6:18:40 PM PDT by Timesink

The New York Times


July 27, 2003

MCI Faces Federal Fraud Inquiry on Fees for Long-Distance Calls

By STEPHEN LABATON

WASHINGTON, July 26 — Federal prosecutors have opened an investigation in the United States and Canada into accusations that MCI, the nation's second-largest long-distance carrier, defrauded other telephone companies of at least hundreds of millions of dollars over nearly a decade, people involved in the inquiry said.

The central element of MCI's scheme, people involved in the inquiry said, consisted of disguising long-distance calls as local calls to avoid paying special access tariffs to local carriers across the country. Those tariffs are the largest single source of MCI's costs for carrying calls and data transmissions.

The investigation is based on internal documents and information from former MCI executives and three other telephone companies: AT&T, SBC Communications and Verizon. They have provided significant technical evidence that shows, they say, that MCI is continuing to avoid paying access charges through the scheme, according to people involved in the inquiry.

Telecommunications experts said that in the 1990's, it became common for long-distance providers to seek legal ways to shift telephone traffic to reduce access tariffs. But there have also been criminal prosecutions of companies that improperly avoided the tariffs.

The three other telephone companies have long been bitter rivals of MCI (formerly WorldCom) and have competitive motives to try to derail the company's plan to reorganize and emerge from the bankruptcy proceedings it entered last year after the admission that it had committed the largest accounting fraud in history. But the Justice Department is taking seriously the evidence that they and the former executives have presented, people close to the inquiry said.

MCI received a subpoena late this past week ordering it to turn over documents and other material. MCI executives said they believed that the allegations were unfounded and that the investigation was the latest effort by rivals to introduce new problems in its bankruptcy proceedings. The executives said they suspected that their competitors prompted the inquiry to raise questions among officials who are considering whether to continue to allow the company to do business for the federal government, which is MCI's largest client.

Nonetheless, the executives said they were conducting their own internal review to determine whether the company had redirected telephone traffic in improper ways.

"Access charges between local and long-distance carriers have existed for decades and are routine in the industry," said a statement issued by the company this morning. "As always, we take all inquiries by the U.S. Attorney's Office very seriously and will cooperate fully with any investigation."

The main scheme of avoiding access charges was referred to in company documents variously as "Project Invader" and "Project Scorpion," according to former technicians at the company. In statements provided to investigators, they described the enormous pressure they faced to reduce access fees.

Long-distance telephone companies are required to pay "origination" and "termination" fees to local telephone companies at each end of a call. The origination fees vary and the termination fees are typically 2 to 3 cents per minute for calls between states.

Justice Department officials have evidence that MCI may, in effect, have "laundered" calls through small telephone companies, and even redirected domestic calls through Canada, to avoid paying access fees or shift them to rival long-distance carriers, according to people involved in the investigation.

Lawyers from AT&T, SBC Communications and Verizon (formed through a merger of Bell Atlantic and GTE in 2000) have told prosecutors that extensive tests by the companies show that MCI continues to redirect telephone traffic. The lawyers told the investigators that the tests also showed that the billing codes that are transmitted with telephone calls in data packets had been doctored.

Prosecutors have also received detailed statements from former company employees who have described the details of a program, which operated out of the company's carrier management group.

"Everyone understood that we were stiffing Bell Atlantic, but I did not consider whether it was illegal," one design engineer who formerly worked at MCI said in a sworn statement provided to investigators. "We were told that Project Invader was an exploitation of a tariff loophole, a trick. We kept the project a secret. The traffic was ramped up slowly to avoid detection."

The engineer said that he was "sure that the originating point codes were changed because that was critical to the deception."

Former MCI executives, their lawyers, telecommunications experts and others involved in the inquiry said that the company saved at least hundreds of millions of dollars in access fees owed to other companies by systematically rerouting telephone traffic, although exact figures are not known.

Industry lawyers, extrapolating from thousands of recent test calls made by AT&T, SBC and Verizon using MCI lines, said the results showed that 40 to 50 percent of MCI's telephone traffic may have been diverted in some markets, and that MCI may ultimately have avoided more than $1 billion in access tariffs since 1994. In recent years, the industry has made a total of about $3 billion in access payments annually.

The investigation may pose major new legal and financial problems for MCI, according to lawyers involved in the company's bankruptcy case. Its rivals assert that the company should be liquidated, with major assets sold to other companies. Executives at MCI have said that the company should emerge from bankruptcy intact because it has fixed its accounting problems.

The new inquiry, which began in May, threatens to undermine that claim and could place significant new financial liabilities on the company. Industry executives said that other phone companies that were deprived of the access fees have been considering filing lawsuits to recover them.

The inquiry into the calls began as separate investigations in the United States Attorney's offices in Dallas, which was tipped off to problems by SBC Communications, and in New York, where federal prosecutors received information from a corporate whistle-blower who had first contacted Verizon last May.

In the case of SBC, Texas customers were complaining that the caller identification function on their telephones was not working because it showed a local call when, in fact, the call was long distance. Investigators said they believed that the phones were not malfunctioning, but that the caller identification reflected that the phone codes had been altered to disguise the origin of the call.

The inquiries have now merged into one investigation under the supervision of the United States Attorney's Office in Manhattan, which has been leading a separate investigation in the accounting fraud case.

The technicians told investigators that the schemes were planned by MCI in 1994, five years before its merger with WorldCom. The plan began after MCI engineers discovered that the regional Bell companies had unmetered lines coming from independent telephone carriers that carried only local traffic. Local telephone traffic, unlike long-distance traffic, is generally not subject to any access fees.

According to the technicians, MCI then sought to sign low, fixed-cost contracts with small telephone companies to redirect the long-distance traffic to make the calls appear to be local.

Describing confidential documents outlining the scheme in 1995, the former MCI design engineer said, "The Project Invader memo describing the project said MCI wanted the traffic to ramp up slowly enough that Bell Atlantic would not notice it. The arrangement was intended to go on indefinitely."

"Employees at MCI were strongly motivated to cut access costs," the engineer said.

A report issued last month by lawyers retained by MCI to investigate the accounting fraud described how MCI's senior executives had long been troubled by those expenses and put enormous pressure on managers to take steps to reduce them.

In a second scheme, known by technicians as the "Canadian gateway project," MCI was said to have routed domestic telephone traffic to Canada through a series of small companies with which MCI had contracts. The technicians said that the billing codes were altered and that the calls were transferred to AT&T lines into the United States so that AT&T would have to pay the tariffs.

Joseph S. Friedberg a criminal lawyer in Minneapolis, said that he represented a client, a former MCI executive whom he would not identify, who had recently gone to prosecutors to outline what he called "a pattern of defrauding other companies out of fees."

"The magnitude of it I cannot begin to describe," said Mr. Friedberg, who said his client had been interviewed recently by federal investigators after receiving a subpoena.


TOPICS: Business/Economy; Crime/Corruption; Extended News; Front Page News; Government; News/Current Events
KEYWORDS: corporatefraud; fraud; mci; worldcom
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I can't begin to put into words how happy it made me feel to call MCI earlier this year and tell them I was dumping them FOREVER. Now, instead of paying $40-50 month just for their horrid service ($5/mo just for the "privilege" of being an MCI customer, plus 9¢/minute 24/7), I simply pay Verizon an extra $15/mo over what I was already paying them for basic local service and get unlimited long distance anywhere in the US and Canada, along with every single technological doodad they have to offer their local subscribers. And best of all, when I call their customer service, I get SERVICE, not arguments and sass like I got from MCI.

I hope MCI goes bankrupt all over again.

1 posted on 07/26/2003 6:18:41 PM PDT by Timesink
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To: Timesink
All the phone companies are run by bandits and cheap con-artists.
2 posted on 07/26/2003 6:36:49 PM PDT by cookcounty
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Comment #3 Removed by Moderator

To: Timesink
bttt
4 posted on 07/26/2003 7:07:55 PM PDT by firewalk
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To: BeforeISleep
THe moderator removed my comment. It accused AT&T of commiting a crime by not revealing to me the name of a hacker who ran up a multi-thousand bill on my account.

I switched to MCI after that.

Maybe the moderator didn't like my comment concerning the motives of folks who defend AT&T while attacking MCI. They have evil motives.

5 posted on 07/26/2003 7:45:01 PM PDT by muawiyah
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To: muawiyah
Maybe the moderator didn't like my comment concerning the motives of folks who defend AT&T while attacking MCI

I have no idea why the moderator removed your comment. Did you ask them why?
6 posted on 07/26/2003 7:49:21 PM PDT by firewalk
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To: BeforeISleep
Yes, I just asked the moderator. He/she is not touching the earlier posting that concurs in the idea that MCI is made up of a bunch of crooks.
7 posted on 07/26/2003 7:50:50 PM PDT by muawiyah
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To: muawiyah
I had not read your comment before it was pulled, only the article that was posted.
8 posted on 07/26/2003 7:57:43 PM PDT by firewalk
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To: Timesink
I was scammed by MCI on my small business account. They called and offered a low rate, about 7 cents per minute, and several calling cards with $50 of free time. The cards arrived and were distributed to employees. When the first bill arrived the amount due was several hundred dollars more than we had been paying to our previous carrier.

I called their customer support line and was told that I must have misunderstood, that they had never offered any free calling cards and that the cards we had received were regular calling cards and the rate for using the cards was $1.00 per minute. I demanded to talk to a supervisor and was refused, they gave me another number to call about complaints. The new number was a answered by a voicemail that instructed me to leave my name and account number and to send a fax with my complaint. I did both but it was a waste of time. I immediately changed carriers to Qwest.

Several weeks went by before I heard anything back from MCI. In the mean time I had received a new bill from MCI that had doubled the original overcharged amount. They were now trying to overcharge me more than $400.00 for one months service. The person who called said that the amount was correct but that he would deduct $50.00 from the amount due if I would pay the bill immediately. I offered to pay the amount that Qwest had charged me for the same amount of time minus the free $50.00 calling cards, The MCI supervisor refused and said they would turn it over to a collection agency. I told him to go to he!!.

About a month later I received another bill from MCI and they had doubled the amount due again. Now they were overcharging me more than $1000.00 for one months service.

Eventually an agent with a collection agency began calling, I explained the scam to her and told her I would only pay the amount I actually owed and that I would document the amount owed by sending her copies of my bills for the months previous to and following the one months service from MCI. She would not accept this settlement. She insisted on receiving payment for more than $1,200. I explained that the actual amount due was about $25.00 and that she could call everyday if she wanted but that I was not going to pay more than the amount I owed.

She continued to call daily for about two weeks, each day she insisted that MCI was a reptuable company and that I must pay the $1,200. I told her that MCI was committing fraud and she was contributing to that fraud and that I wasn't going to play their game. She said that they would continue to call until the bill was paid. I laughed and explained that trying to out stubborn me wouldn't work, by this time I was beginning to enjoy the daily exchanges. (Yes, I know I'm strange but I have a stubborn streak a mile wide and enjoy arguing)

She quit calling on the day that MCI/Worldcom was charged with accounting fraud and I've never heard another word out of her or MCI. MCI is just a corporate con-artist.

I'm still with Qwest and very happy with their service.
9 posted on 07/26/2003 8:31:22 PM PDT by FreeLibertarian (You live and learn. Or you don't live long.)
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To: FreeLibertarian
AT&T is just as bad. They charged us for two years and we never used them. They would charge us we would complain and they would take it off the next month then charge again the month after that. We may of had MCI at the time.

Wonder if this MCI scheme is what was really causing us the problem? MCI made it appear we were on AT&T thus AT&T charged us. When we switched from MCI it never happened again.

Now we use a Sams Club AT&T calling card 3.47 cents per minute. No monthly charge we only make about a hour / month of calls.
10 posted on 07/26/2003 11:25:45 PM PDT by ImphClinton
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To: Timesink
I knew there was a reason I didn't want to be a part of the "MCI Neighborhood"
11 posted on 07/26/2003 11:36:58 PM PDT by lewislynn
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To: Timesink
I knew MCI was in trouble when they started "slamming" which was formerly a practice of no name phone companies. At the time, I was the finance guy for a construction company. We had job site phones at every job, which in total came to about 40 different phone lines. Anyway, for a period of three months, every time I set up a new phone an chose a sprint plan, like two months later it would get switched to MCI for .33 cents per minute.

Every time I would call, they would say that I must have chosen MCI. I would say, "Play back for me the recording of my choosing MCI" and I will pay you. If not, I'm not paying one cent.

They always removed all the charges, but still, that's when I knew MCI was in trouble financially.

12 posted on 07/27/2003 5:23:02 AM PDT by Rodney King (No, we can't all just get along.)
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To: Timesink
Worldcom is a criminal enterprise that should be shut down and the last office chair sold in liquidation.

Instead it is getting Government contracts to this day.

Who in Washington is protecting Worldcom. It has the same odor as that which always surrounds the Saudis.

It is also interesting that particular murderers and rapes, and other issues which effect none of us, get many threads with many posts, but an ongoing conspiracy of corruption that contributed to the Market collapse which continues to hurt the economy and touches us all, gets so little interest here.

13 posted on 07/27/2003 9:33:30 AM PDT by Courier (Bring joy to Jedda, re-elect Bush)
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To: Courier
BUMP

Does anyone care?

Worldcom continues to get US Government business.
14 posted on 07/27/2003 12:18:55 PM PDT by Courier (Bring joy to Jedda, re-elect Bush)
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To: Courier
Come on.

I know this is not as sexy as whether a basketball player is or is not a rapist, or if Hillary is just plain fat, but it was the headline story in the Times and is important.

Anyone? Any opinion on this issue?
15 posted on 07/27/2003 1:05:17 PM PDT by Courier (Bring joy to Jedda, re-elect Bush)
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To: Courier
I know this is not as sexy as whether a basketball player is or is not a rapist, or if Hillary is just plain fat, but it was the headline story in the Times and is important.

I posted it late on a Saturday night, and probably rolled off the Front Page News sidebar pretty fast as people filled it up with new articles from their Sunday papers. Most Freepers probably never saw the post.

16 posted on 07/27/2003 1:13:11 PM PDT by Timesink
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To: Rodney King
I knew MCI was in trouble when they started "slamming" which was formerly a practice of no name phone companies.

This would be a good place to note that everyone should have a "PIC freeze" on all your phone lines. All you have to do is call your local phone company's business office and request it; it's free and only takes a few minutes. After that, no scumbag outfit like MCI can come along and slam you, because you have to give express permission for any attempt to change your long distance carrier.

It's the first thing I did with Verizon after dumping MCI, because I fully believe they will try to slam me back.

17 posted on 07/27/2003 1:21:37 PM PDT by Timesink
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To: Courier
Courier: Worldcom is a criminal enterprise that should be shut down and the last office chair sold in liquidation.
Can anyone answer why the Bush administration got away with awarding the Iraq cellphone contract, without bid process, to WorldCom without a squeak here on FR? Even though AT&T, Sprint and other companies had the same expertise?
--Raouol
18 posted on 07/27/2003 1:37:03 PM PDT by RDangerfield
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To: Timesink
It's still on the sidebar.

Car accidents are more interesting.
19 posted on 07/27/2003 1:56:06 PM PDT by Courier (Bring joy to Jedda, re-elect Bush)
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To: ImphClinton
AT&T recently jacked their rates on the "AT&T OneRate" plan which has no monthly fee from 17 cents a minute to 22 cents a minute.

Usually I use a calling card (MCI, 670 minutes, about $18 at Costco). The only reason I keep AT&T around is that I occasionally need to send a fax to a long-distance number, and I'm not so sure how well the calling card will work for that.

Otherwise, I would just do away with long distance entirely, and have no long distance carrier on my line.

20 posted on 07/27/2003 7:51:23 PM PDT by brianl703
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