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I used to think the same re. the "attention span of a 12 year old" until I stepped into the commander's shoes. Too many company commanders are nothing more than mid level micro managers. They personally have to account for every single transaction that takes place in the company. Easy to do if you have squared away company staff. I have not seen such staff yet. Hate to say it, in my MOS the only "literate" (the ability to write and comprehend past an eighth grade level) people happen to be the officers, with the exception of a tiny number of NCO's. Hence our company commander and his/her XO end up doing just about everything, and end up hare-brained in the process. And the amount of paperwork required to run a transpo company is far greater than you can imagine. The HQ platoon alone is usually larger by a squad or more than any line platoon.

If you take the time to train them, then they can do it.

Hint: Ask which of them have an icq and what they are? Watch how fast they can actually type online.

I think troops love to scam until they get caught being far more capable than they're letting on.

While the pentagon might not have invented bureaucracy they have definitely taken it to a new level.
While I can't prove it I am of the belief that somewhere there is a regulation and manual on wiping your ass.