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Who was responsible for airline security before 9-11.

Looking at the airline industry through post-9/11 glasses is like punishing your kid for touching the stove because he didn't know it was hot.

Nobody envisioned Arabs with box cutters highjacking planes to fly them into buildings, least of all United and American management.

I've been saying for years that the advent of broadband was going to kill the airlines. More meetings by videoconference means fewer business passengers up front; fewer businessmen up front paying the big bucks means higher fares for the people in back. Higher fares in back makes demand for seats in back go down - fewer travelers, more unsold seats - the business model collapses.

OK, so it wasn't broadband, it was terrorism. Effect is the same - I have replaced 50% of my business trips with telecons, driving and travel by train. Trying to figure out airfare restrictions today hurts my head. This business model can't, won't and shouldn't survive.