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Freeper Help/Advice Requested With Work Issue
OKSooner ^ | 01-26-03 | OKSooner

Posted on 01/26/2003 12:58:17 PM PST by OKSooner

Okay, gang, here goes: Exasperating problem with office politics and conflicting prioritites from management. Anyone got any free advice?


TOPICS: Culture/Society; Editorial
KEYWORDS: officepolitics; workplace
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This is the long story; I'll try to make it a "medium length" story:

I'm in a position that we'll call "Senior Technical Analyst" working for an organization in the Public sector. When I was hired, I was hired because of my experience in the particular technical discipline involved. At the time, the hiring manager told me he expected me to "know it all about this system, even more than me.". That's not hard to do, given that I have about 20 years experience in the area and the manager involved had none at the time I was hired. Anyway, in the three years I've been working for this particular manager I've lived up to this expectation, in spades. Every project I've been assigned has been completed, and every problem I've worked on has been solved. Every question I've been asked has USUALLY gotten a straight answer. The way I see it, there's at least one problem...

1: The relationship between my manager and myself, and the "junior technical analyst"... The "junior technical analyst" was hired a couple of weeks after I was. The "junior technical analyst" (we'll call it JTA) Is about 10 years younger than me, MUCH MORE CHARMING, and BETTER LOOKING. From the get-go the JTA's demeanor was pushy, arrogant, and rude. To me that is. (Also reckless and inept from a technical standpoint.) To everyone else, especially management, the JTA was politicking as if running for some sort of office at homecoming or something.

Particularly frustrating is the JTA's technique of seizing the initiative in discussions. Any questions from the JTA are worded as follows: "AND THOSE ARE..." "AND THE REASON THIS IS BETTER THAN THIS IS..." "AND THE REASON THIS IS REXX INSTEAD OF CLIST IS..." (If anyone has some suggestions for an effective technique to short circuit this one PLEASE post it.)

As time progressed, proof of my competence became self-evident just as proof of the JTA's deficiency did, too. This has been noticed by all the managers in the organization EXCEPT my manager, to the point that the JTA was by default assigned about a year and a half ago to MOSTLY other responsibilities and I was left to get some work done. So far, so good, right? Now, the other responsibilities are probably going to go away because of another problem solved by me, and the JTA is looking to get it's mitts on the stuff I've been working on.

In my next major project, the JTA has already gotten to "the manager" and pled it's case to get involved in the project. This is probably within the JTA's rights, IMO, except the JTA just does not have the technical background to comprende what's happening in the project. Thus, a thorn in my side, a pain in my a$$, etc.

There's clearly a case of favoritism going on between the manager and the JTA. It's gotten back to me that the manager has made statements to the effect that "If (JTA) had the experience and training that (OKSooner) has, (JTA) would be running circles around (OKSooner).". I believe this statement defines the manager's agenda, that is that someday when he's in a position to make it happen, JTA WILL "rule over" OKSooner, if you will.

2: Conflicting priorities and expectations: So far as my relationship with "the manager", I'm having lots of cognitive dissonance over what I perceive as conflicting expectations. I know for a fact that "the manager" carries a considerable personal animus against me because I'm a KNOW-IT-ALL. I freely admit to this. (Hey, I'm a Freeper, right?) My position is that branding someone as a know-it-all is just a pejorative way of describing a person who is knowledgeable and effective in doing a highly technical job.

3: Now the situation gets really interesting. I've been appointed by the "Chief Technical Officer" to a special working committee that will provide guidance and make certain decisions regarding "Technical Architecture". Thus, for the first time in my tenure with this organization, I have access to responsible management and input into decision-making, rather than just the step-n-fetchit relationship I've had with "the manager".

Meanwhile, the "JTA" has expanded its charm offensive to include slumber parties and, well, now that it comes up, "girl's nights out" for everyone who is of the same gender as the JTA, (except the CTO's secretary.) What's up with that? The "Technical Architecture" team that OKSooner was appointed to consists of eight individuals, ALL MEN. I suspect that the next power play COULD POSSIBLY involve something along the lines of gender warfare within the organization.

I've asked "the manager", in writing, for a meeting next week to discuss the upcoming technical project, and long-term issues, between him and myself. Because "the manager" is a volatile, boorish man, I've asked another manager whom I respect to sit in as a mediator.

What am I looking for? First, a way to reconcile the conflicting expecations I'm getting from management. Senior management expects me to be knowledgeable and effective in doing my job, and to fully document and I believe within reason, to help develop other employees. "The manager" wants me to be knowledgeable and effective in doing my job, and to help him succeed as a manager. At the same time, though, to not hold JTA accountable for anything, or expect "the manager" to either, and to contribute to his agenda of advancing JTA in the organization. At the same time, "the manager" carries a considerable animus and prejudice against me because I'm a know-it-all. This animus and prejudice supercedes (To be fair, not always, only about 99 percent of the time) all affairs between myself and "the manager". This is the number one problem I want to solve, and I'm not optimistic about it.

What I want, number 2: I want to look good and to succeed in the eyes of the management of the "Technical Architecture" team, who are respectable managers.

What I want, number 3: Something to say to JTA to disarm the "AND THAT IS..." type of questions.

If you've read this far, thanks Freepers. I hope I haven't rambled too much. I'll accept and your advice with the caveat that it's my life and my career, and I'm responsible for how I live it and manage it.

1 posted on 01/26/2003 12:58:18 PM PST by OKSooner
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To: PhiKapMom; VOA; Ole Okie; Travis McGee; Miss Marple; Jim Robinson; Shooter 2.5
This morning I asked for some wisdom and grace in a situation where I'm coming up short, after a three-year effort. Something kinda told me to give you guys a Super Bowl Sunday ping...
2 posted on 01/26/2003 1:05:27 PM PST by OKSooner
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To: OKSooner
Unfortunately, office politics are a fact of life. Lots of people make their careers on being good at destroying others who are more competent, taking credit for other's work, and "brown nosing" upper management.

My advice is dazzle them with your brilliance (and know where the bodies are buried). Other than that, keep your resume updated and start shopping it around. You could end up making a whole lot more somewhere else....

3 posted on 01/26/2003 1:05:41 PM PST by freebilly (Why do Republicans play hardball like little girls...?)
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To: OKSooner
I only got about half-way through the medium version. But don't you feel better already, having written it all down?

Good luck - I hate office politics and suck at it myself.
4 posted on 01/26/2003 1:08:42 PM PST by bluefish
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To: OKSooner
"If (JTA) had the experience and training that (OKSooner) has, (JTA) would be running circles around (OKSooner)."

Your boss is an idiot. That's as "smart" as saying if they put faster engines in jets then the planes will go faster.

As to the "girl's night out" it's something you can see if it's a violation of company policy. You may want to bring this up with upper management. Be aware though of the "Lazio effect" though.
5 posted on 01/26/2003 1:09:00 PM PST by Bogey78O (It's not a Zero it's an "O")
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To: OKSooner
The gender of the people involved would be a great asset in forming helpful comments to you.

FMCDH

6 posted on 01/26/2003 1:13:28 PM PST by nothingnew
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To: freebilly
I can only wish you luck and add that with conflicts I try to remember to take and walk the high road. ---Not always easy when others are constantly trying to bring you down to their low levels but way better for sleeping at night and getting up and looking in the mirror next morning.
7 posted on 01/26/2003 1:14:42 PM PST by prairiebreeze (Amidst an ocean of criticism, I believe Bush has it right.)
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To: OKSooner
Can you take some vacation time and let the inept guy fill in for you?
8 posted on 01/26/2003 1:18:22 PM PST by Maurice Tift
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To: OKSooner
Please disregard my above reply.

FMCDH

9 posted on 01/26/2003 1:18:35 PM PST by nothingnew (women...can't live with 'em and can't kill 'em)
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To: OKSooner
If the CTO has handpicked you, it seems he already is aware of your value.

Get as much face-time with the CTO as possible, show him you are flexible and could probably manage any area.
Work your way out of that Department. If your MIS division is anything like mine, favoritism will win in the end so you've got to move on in the company.

You can probably shut the JTA down on interruptions by saying - "You'll be able to grasp the concepts more clearly if you let me finish :)"
10 posted on 01/26/2003 1:18:38 PM PST by katnip (mine lips shall never taste the awful things though)
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To: OKSooner
The answer is simple... There simply is not an answer.

When you work for a large orginization, more than half of it is always politics. You have to learn to function within those bounds. Managers today will almost always go for the short-term gain.

I don't want to sound negitive, but this situation exists throughout the workplace. A book was even written about it. (The Petter Principal)
11 posted on 01/26/2003 1:18:41 PM PST by babygene (Viable after 87 trimesters)
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To: OKSooner
Just so we're clear, JTA is an attractive young(er) female and OKSooner is an older male?
12 posted on 01/26/2003 1:24:35 PM PST by SerfsUp
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To: OKSooner
Meanwhile, the "JTA" has expanded its charm offensive to include slumber parties and, well, now that it comes up, "girl's nights out" for everyone who is of the same gender as the JTA, (except the CTO's secretary.) What's up with that? The "Technical Architecture" team that OKSooner was appointed to consists of eight individuals, ALL MEN. I suspect that the next power play COULD POSSIBLY involve something along the lines of gender warfare within the organization.

....boy, I hate to confirm I see a problem here, and while I have no experience in your field, I have enough life experience's to know that one charming female who appears to be KI$$ING the managers butt is going to go alot farther than a KNOW-IT-ALL STA no matter how knowledgeable and effective HE is.

....sorry I can't be much help, but I think you all ready knew the answers to your questions before you even created this thread

13 posted on 01/26/2003 1:25:13 PM PST by GrandMoM
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To: OKSooner
Sounds like your manager is insecure, the type that mutes the highs and lows, e.g., doesn't want you to shine except through him, doesn't want his mistake with the JTA to become salient.

Best bet is to get away from this manager - he resents his dependence on you. Ask his advice on how you can achieve your objectives through his help.

If you want to advance beyond him you will need a VP sponsor, so do a good job with the CTO's project but don't complain about your current manager, who is probably nervous knowing that your talent will be more widely perceived. Don't sabatage his JTA star either - the JTA will do that to self at some point in the future where the rubber meets the sky.

14 posted on 01/26/2003 1:26:38 PM PST by kcar
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To: OKSooner
I've been in similiar situations. If your manager is favoring less productive people, you don't want to be working for him.

Also, your manager's boss needs to know that he is incompetent, for the good of the company.

15 posted on 01/26/2003 1:30:11 PM PST by KayEyeDoubleDee (const vector<tags>& theTags)
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To: Nick Danger; section9
You guys too. I'm sure there are others I'd like to bounce this off of but am forgetting right now...
16 posted on 01/26/2003 1:37:17 PM PST by OKSooner
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To: kcar; OKSooner
Kcar is right, especially about getting a VP sponsor.

Your current manager is small game, an insignificant hurdle to be walked around or leaped over. Despite this, you must always show respect for him -- especially when it hurts like hell to do so.

Meanwhile, you need to work behind the scenes to establish a power relationship with someone above your current manager who can elevate you past your current manager.
17 posted on 01/26/2003 1:37:40 PM PST by SerfsUp
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To: nothingnew
All the principles are male, except the character code-named "JTA".
18 posted on 01/26/2003 1:38:36 PM PST by OKSooner
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To: SerfsUp
Attractive being a comparative term, yes.
19 posted on 01/26/2003 1:40:30 PM PST by OKSooner
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To: kcar
Document everything. People say that all the time but document everything.

Go into your upcoming meeting with a project plan for your big project and a status report for yourself. Also bring in a document listing your goals and objectives for the year and your plan (by quarter) to accomplish each of those objectives this year. A picture (in this case a report) in front of your clueless boss and the objective observer will be worth a thousand words.

Carbon copy your next level manager or someone else higher up on these documents so someone else knows what you are doing when trouble starts. You will need it with the bs that the jta is starting. cc someone else on your status reports. It's hard to document the jta's "charm" on a status report. Your accomplishments should be easy to document.

Good luck.

20 posted on 01/26/2003 1:45:50 PM PST by Unknown Freeper (Remember: when the chips are down, the buffalo is empty.)
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