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Does Free Linux Have Hidden Costs? [Of course it does...]
PC World ^ | December 02, 2002 | Matt Berger

Posted on 12/03/2002 9:07:56 AM PST by Bush2000

Does Free Linux Have Hidden Costs?

IDC study says Windows is cheaper than Linux for common business tasks.

Matt Berger, IDG News Service
Monday, December 02, 2002

Organizations running Windows 2000 spend less in the long run for some tasks, such as print and file serving, than organizations running Linux, according to a new survey from research company IDC. IDC's findings, published Monday in a study commissioned by Microsoft, suggest that the Windows 2000 Server operating system has a lower total cost of ownership than Linux, mainly due to savings associated with staffing. The findings contradict some claims that Linux is cheaper than Windows over time.

Hidden Costs

"Linux requires more care and feeding, basically. That's what the results are really telling us," said Al Gillen, research director for IDC's System Software group. "The amount of manpower required to run a particular [Linux] environment is going to be higher."

The study dissected five specific workloads considered common to corporate IT departments. Study data was based on interviews with IT managers at 104 medium-size and large organizations in North America.

The researchers found Windows 2000 systems more economical over a five-year span than Linux in four of the five IT scenarios: network infrastructure, print serving, file serving, and security applications.

Companies could spend 11 percent to 22 percent less with Windows 2000 in those scenarios, according to IDC. Microsoft's server operating system was found to require less spending on employees, IT training, and outsourced IT support. The survey suggests that it takes more time to configure, program, and support Linux systems than Windows systems. The main reason: Developers have access to mature, easy-to-use management tools for Windows, according to IDC.

Staffing, ongoing labor, and support accounted for about 62 percent of the total cost of an IT system over a five-year span, IDC said.

Unconventional Wisdom?

The study's findings run counter to the claims of many open-source proponents that Linux is cheaper in the long run. Linux supporters say that it costs less to acquire and upgrade Linux hardware and software, as well as to pay for security and maintenance.

IDC notes that Linux can be acquired free or for a lower cost than Windows. It can also come with support and maintenance services from commercial Linux vendors such as Red Hat and SuSE Linux. The survey said, however, that software and hardware acquisition costs account for only about 10 percent of the total cost of ownership.

On the other hand, the acquisition costs for hardware and software that IDC cites are suspect, according to Stacey Quandt, an analyst with Giga Information Group. She said Windows systems would seem to account for more than 10 percent of the total cost due to ongoing licensing fees. Giga doesn't offer a comparable estimate, she said.

Some recent research also conflicts with claims that Linux has a better security record than Windows. Aberdeen Group reported in November that the open-source operating system collectively had incurred more high-risk security advisories than Windows since the beginning of 2002, citing research from the Computer Emergency Response Team at Carnegie Mellon University, which tracks such data.

Other Factors Play

One developer who has worked with open-source and Windows software said that IDC's research reflects some industry trends but shouldn't be used as a barometer for planning IT budgets.

"Based on my experience, Linux could be more expensive if you don't have employees that are properly trained. I also know that it's a lot easier for someone to start administering Windows than Linux just because of the GUI [graphical user interface] tools," said David Wheeler, who runs Kineticode, a content management and open-source development consulting firm in San Francisco.

He added that cost doesn't have to be a deciding factor when comparing operating systems: "You have to use the best tool for the job."

IDC found Linux more economical than Windows in the area of Web serving. That is probably due to the popular Apache Web server, which is often acquired for free, Wheeler said. IDC has published research in the past showing that some companies that replace Unix systems with Linux can save twice as much as those that move from Unix to Windows.

Giga's Quandt noted that a "strong affinity between Linux and Unix skill sets" allows companies that make a Unix-to-Linux migration to spend less on staffing than they would in migrating to Windows. "To me, [cost of ownership] can vary based on implementation," she said.

Despite the survey results, IDC stressed that cost should not be the only consideration when evaluating an operating system.

"You have to remember that you've got some companies in the industry that use a particular operating system because of reasons other than [cost]," Gillen said. "Just by looking at this survey you cannot conclude that...your IT department would be better off running operating system A over operating system B."


TOPICS: Business/Economy; Technical
KEYWORDS: linux
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1 posted on 12/03/2002 9:07:56 AM PST by Bush2000
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To: Bush2000
A few points:

1. Linux may require more "attention", but that's only because you can customize EVERYTHING - unlike Windows.

2. Linux is rock-solid and doesn't crash - unlike Windows.

3. If Linux is so crappy, why is Microsoft fighting it like hell?

Let the Penguin piss off Bill Gates and Steve Ballmer for a while, it's fun!
2 posted on 12/03/2002 9:13:38 AM PST by canuck_conservative
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To: Bush2000
Linux is FREE like Freedom not like a free lunch.
3 posted on 12/03/2002 9:15:55 AM PST by Only1choice____Freedom
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To: Bush2000
Calculating the total costs of operation of any computer systems is notoriously difficult to accomplish. Often times, the cost to operate a particular platform has much to do with what other computer systems you're company is already running.

For example, if your shop runs primarily on Unix systems, then introducing Windows may lead to some unexpected costs, such as additional staffing, consulting, unplanned hardware purchases and the like. The same goes for Linux. If your company runs primarily on Windows, then bringing in Linux systems may cost more than expected. In this case, the same may be said of any Unix system in general. To run this analogy into the ground, if you run your business on IBM mainframe servers, bringing in Windows/Intel systems or Sun/Solaris systems may bring some unexpected costs.

I have only skimmed the article, and I haven't as yet read the report for myself. I think I might, as I would be interested in knowing their methodology.

So as usual, Bush2000 is chortling about things he knows little. I have worked on enterprise systems in both the Unix and Windows worlds, and to a lesser degree the mainframe world. Total cost of operation figures are more marketing than science. If you are genuinely concerned about the cost of your IT operation, bring in your accountants. Most techie types scoff at the "bean counters" but those guys know more what IT departments spend than the IT managers themselves. Also they are more likely to see the big picture, as your IT operation relates to the rest of the company.

B2K, you'll be getting my invoice in the mail soon. :)
4 posted on 12/03/2002 9:17:26 AM PST by Liberal Classic
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To: canuck_conservative
1. Linux may require more "attention", but that's only because you can customize EVERYTHING - unlike Windows.

Proof that you can lead a horse to water but you can't make him drink. Reread the article. Linux requires additional ongoing maintenance costs, not just initial configuration.

2. Linux is rock-solid and doesn't crash - unlike Windows.

Let me get this straight: You're actually saying this with a straight face? I suppose you've never heard of or applied any Linux "patches"? "Uhhhhhhhhhh...."

3. If Linux is so crappy, why is Microsoft fighting it like hell?

It's called competition. Get it?
5 posted on 12/03/2002 9:18:33 AM PST by Bush2000
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To: canuck_conservative
1. Linux may require more "attention", but that's only because you can customize EVERYTHING - unlike Windows.

Proof that you can lead a horse to water but you can't make him drink. Reread the article. Linux requires additional ongoing maintenance costs, not just initial configuration.

2. Linux is rock-solid and doesn't crash - unlike Windows.

Let me get this straight: You're actually saying this with a straight face? I suppose you've never heard of or applied any Linux "patches"? "Uhhhhhhhhhh...."

3. If Linux is so crappy, why is Microsoft fighting it like hell?

It's called competition. Get it?
6 posted on 12/03/2002 9:19:08 AM PST by Bush2000
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To: Bush2000
Windows cheaper than Linux, says Microsoft

Microsoft thinks it's cheaper :)

7 posted on 12/03/2002 9:19:09 AM PST by chance33_98
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To: Bush2000
Did they factor in the time spent rebooting Windows 2000 in that study? Or did they luck out and get machines that are inexplicably stable?
8 posted on 12/03/2002 9:19:22 AM PST by Illbay
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To: chance33_98
Microsoft thinks it's cheaper :)

No, troll. IDC says Windows is less expensive to operate -- and it provides the numbers to prove it.
9 posted on 12/03/2002 9:20:13 AM PST by Bush2000
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To: Bush2000
Troll? I posted that article I linked on 11/05/02...
10 posted on 12/03/2002 9:21:23 AM PST by chance33_98
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To: Bush2000
No, troll.

Ease up on calling people trolls, sheesh!

11 posted on 12/03/2002 9:21:29 AM PST by Liberal Classic
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To: Illbay
Did they factor in the time spent rebooting Windows 2000 in that study? Or did they luck out and get machines that are inexplicably stable?

I dunno. The overwhelming majority of us never reboot our Win2K systems. You're likely running crappy third party drivers.
12 posted on 12/03/2002 9:21:41 AM PST by Bush2000
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To: Bush2000
I'm not going to take sides in this debate, but I'd like to point out that this study was commisioned by Microsoft.
13 posted on 12/03/2002 9:22:13 AM PST by Maedhros
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To: Bush2000
from the article:

Microsoft has dismissed claims that Linux is more cost-effective for businesses, arguing that Windows is cheaper over its total lifecycle.

When asked by Gartner about Microsoft's intensifying battle against the open source operating system, European president Jean-Phillipe Courtois claimed that Linux is in fact more expensive to run than Windows.

14 posted on 12/03/2002 9:22:50 AM PST by chance33_98
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To: Bush2000
I don't question those results, but have a few general comments on "studies" like these. Just like sociological studies, when I hear the phrase, "A study shows . . . " my eyes roll back and the next phrases are just soporofics. Why? Because I want to read the postulates of the study. Most of the time the "study" shows no such thing. Two basic points: If it is not controlled, double-blind, the study shows nothing. If it cannot be expressed mathematically, the study shows nothing. For example, in this case, did the study control for the size and complexity of the systems' applications being used? If so, fine. If not, then the study shows no such thing. I do not know (and no one has any way of knowing if similar types of applications were not used), but strongly suspect that an VB/Access application running Win2K with a desktop application to print a small city's warrants would require much less maintenance than a state's Linux application which maintains the state's arrest warrants. And that has nothing whatsoever to do with Win2K or Linux.

Well, can't resist it: Of course the Win2K/VB/Access application for the state's arrest warrants would be simpler--it just couldn't be done! Sorry. You get a free flame.

15 posted on 12/03/2002 9:23:31 AM PST by jammer
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To: Bush2000
Linux requires more care and feeding, basically.

The Linux print/file servers generally go 12 months without being opened up, and that only to blow out the floobie dust. The biggest problem with a Linux server is to write down everything you configure and keep the records, because it'll be a long time before you have to monkey with it, you'll forget what you did.

I've yet to see a Windows box, any flavor, that can go even a month with a defrag, or even worse. Do ctrl-alt-del (once) for the task list, it's amazing how much spyware and crap programs need to be flushed out each week.

Suse 8. Libranet27 on laptops. I prefer Applix5 for memos and mail, nice to have a choice other than the behemoth MS Office. Just a single climb up the learning curve, but it's easy after that. Every Win setup is unique. Methinks this is sour grapes from a consultant kicked off the gravy train.

Hey, whatever happened to innocentbystander?

16 posted on 12/03/2002 9:23:40 AM PST by spudsmaki
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To: Illbay
Did they factor in the time spent rebooting Windows 2000 in that study? Or did they luck out and get machines that are inexplicably stable?

Dude your smoking crack. I NEVER reboot any of our machines here. I got an IIS webserver running on a crappy little PII333 box sitting on my desk that hasn't been rebooted in years. My desktop machine hasn't been rebooted in months except maybe to install some software. Our primary domain controller and ISA server NEVER get rebooted.. EVER.

I have never taken a single class on administering NT or Windows yet everything here runs fine. My KID SISTER could administer a Windows based Enterprise and therin lies your lower cost of ownership.

Yawn...

17 posted on 12/03/2002 9:24:31 AM PST by Smogger
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To: chance33_98
When asked by Gartner about Microsoft's intensifying battle against the open source operating system, European president Jean-Phillipe Courtois claimed that Linux is in fact more expensive to run than Windows.

And IDC's numbers prove it.
18 posted on 12/03/2002 9:25:02 AM PST by Bush2000
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To: Bush2000
PS - I run Solaris (e450 4-400 ultra sparc 2 processors), redhat 8 (pro 200, 512ram), windows 2000 (intel 650), XP (intel 500), and soon Hp-UX (risc proc) on my new server. I am not biased, I use what fits my needs.
19 posted on 12/03/2002 9:25:26 AM PST by chance33_98
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To: Bush2000
# cat freerepublic.com | grep Microsoft Posts > /dev/null

...oh if only there was a way..... :-)
20 posted on 12/03/2002 9:27:38 AM PST by RiVer19
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